Customer Support Specialist
2 meses atrás
Are you passionate about providing exceptional technical support services?Do you have experience in Retail or ERP systems like Microsoft Dynamics Business Central? Join us at LS Retail as a Customer Support Specialist, where you'll play a key role in delivering exceptional online technical support to customers. The service is offered to our customers 24/7 and is provided by a global team of support specialists.Key Responsibilities:Provide expert support to LS Retail customers and partners over the phone, email, and online chat.Troubleshoot issues submitted through the service desk and recommend effective solutions.Guide and train our customers according to service level agreements (SLA).Collaborate with other teams to ensure customer satisfaction.Test and verify new programs against established standards.Prioritize error reporting and maintain system capability by testing computer components.Register new functionality suggestions and verify localizations.Prepare reference materials and user guides, while documenting operating instructions.Document and track customer inquiries and resolutions accurately in our system.Stay updated on our products and services to deliver the best possible support.What We're Looking For:A diploma or degree in business, IT, or retail.Experience with ERP systems like Microsoft Dynamics BC.Prior experience in retail processes and software testing is a plus.Excellent problem-solving skills, with the ability to prioritize tasks under pressure.Excellent communication skills with a focus on customer satisfaction.Good English knowledge, written and spoken.Ability to work well in a team and continuously learn and share new skills.Familiarity with retail operations and processes is a plus.Why Join Us?At LS Retail, we pride ourselves on fostering a collaborative environment where innovation meets customer success. As a Customer Support Specialist, you'll play a crucial role in ensuring our customers and partners get the most out of our solutions, while growing your own expertise in the retail software space.Ready to Apply?If you're looking for a dynamic role in a global company with the opportunity to make a real impact, apply today#J-18808-Ljbffr
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Technical Support Specialist
4 semanas atrás
Porto, Porto, Portugal Umbrella Functional Consulting & Support Team Tempo inteiroJob Title: Technical Support SpecialistAbout the Role:We are seeking a skilled Technical Support Specialist to join our team at Umbrella Functional Consulting & Support Team. As a Technical Support Specialist, you will be responsible for providing technical assistance to our customers during the night shift (9pm to 6am, GMT). Your primary goal will be to...
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Customer Support Specialist
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Porto, Porto, Portugal Transcom Tempo inteiroCustomer Support SpecialistWe are seeking a highly skilled Customer Support Specialist to join our team at Transcom. As a German Language Guru, you will be responsible for providing exceptional customer support to our clients through multiple channels.Key Responsibilities:Provide customer support via phone, email, and chatOffer solutions and respond to...
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Customer Support Specialist
1 dia atrás
Porto, Porto, Portugal Buscojobs Portugal Tempo inteiroJob Overview: As a Customer Support Specialist at Bluwalk, you will be the primary point of contact for clients, ensuring exceptional customer satisfaction and loyalty through proactive and responsive support.
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Customer Support Specialist
3 meses atrás
Porto, Portugal LS Retail Tempo inteiroAre you passionate about providing exceptional technical support services? Do you have experience in Retail or ERP systems like Microsoft Dynamics Business Central? Join us at **LS Retail** as a **Customer**Support Specialist**, where you’ll play a key role in delivering exceptional online technical support to customers. The service is offered to our...
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Customer Support Specialist
3 semanas atrás
Porto, Porto, Portugal Cross Border Talents Tempo inteiroCustomer Support SpecialistAt Cross Border Talents, we are seeking a highly skilled Customer Support Specialist to join our team in Lisbon, Portugal. As a Customer Support Specialist, you will be responsible for providing top-notch support to our clients, working with prestigious worldwide brands, and utilizing your technical expertise to resolve complex...
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Customer Support Specialist
Há 1 mês
Porto, Porto, Portugal Minacs Tempo inteiroCustomer Support SpecialistAre you looking for a challenging role that allows you to work with customers from diverse backgrounds? As a Customer Support Specialist at Minacs, you will be the primary point of contact for our French-speaking customers, providing exceptional support through various channels, including phone, email, chat, and social media. Your...
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Customer Support Specialist
Há 6 dias
Porto, Porto, Portugal Cross Border Talents Tempo inteiroJob OverviewWe are seeking a highly skilled Customer Support Specialist to join our team at Cross Border Talents. In this role, you will be responsible for providing exceptional customer service to clients of a prominent financial institution.
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Porto, Porto, Portugal Blu Selection Tempo inteiroJob Title: Technical Customer Support SpecialistAbout the Role:We are seeking a highly motivated and customer-focused Technical Customer Support Specialist to join our multicultural team in Lisbon. As a Technical Customer Support Specialist, you will be responsible for providing exceptional support to customers through various channels, including phone,...
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Junior Customer Support Specialist
3 meses atrás
Porto, Portugal LS Retail Tempo inteiroAre you newly graduated and passionate about providing exceptional technical support services? Do you have interest in Retail or ERP systems like Microsoft Dynamics Business Central? Join us at **LS Retail** as a **Customer** **Support Specialist**, where you’ll play a key role in delivering exceptional online technical support to customers. The service is...
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Polish Customer Support Specialist
Há 1 mês
Porto, Porto, Portugal Adecco Tempo inteiroCustomer Support Specialist - Polish LanguageWe are seeking a highly motivated and customer-focused Polish Language Customer Support Specialist to join our team. As a key member of our customer support team, you will be responsible for providing exceptional customer service to our clients, ensuring their satisfaction and loyalty.Key Responsibilities:Provide...
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Customer Support Specialist
5 meses atrás
Porto, Portugal tamigo Tempo inteiro**Make a difference and elevate your career by connecting our innovative SaaS solution to the market!**: tamigo goes beyond traditional Workforce Management to help our customers achieve their business goals. Customer Support is a central function at tamigo. We contribute to the digitalisation of Workforce Management and facilitate process improvements for...
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Technical Support Specialist
3 meses atrás
Porto, Portugal Puroclean Certified Restoration Specialist Of Auburn Tempo inteiroBecome the person that customers trust to solve their Smartex.Ai related technical issues and make sure that the number of failure modes is reduced over time. What we're looking for We are looking for a Technical Support Specialist to provide technical assistance to our customers during the night shift (9pm to 6am, GMT), enforcing the Service Level...
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Technical Support Specialist
3 meses atrás
Porto, Portugal Puroclean Certified Restoration Specialist Of Auburn Tempo inteiroBecome the person that customers trust to solve their Smartex.ai related technical issues and make sure that the number of failure modes is reduced over time. What we're looking for We are looking for a Technical Support Specialist to provide technical assistance to our customers during the night shift (9pm to 6am, GMT), enforcing the Service Level...
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Customer Support Specialist
Há 1 mês
Porto, Porto, Portugal Minacs Tempo inteiroCustomer Support Agent Role OverviewWe're seeking a skilled Customer Support Agent to join our team in Porto, Portugal. As a key member of our global customer care team, you will be responsible for ensuring that performance goals are met across all operations. Your primary focus will be on fulfilling client expectations related to operational excellence,...
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Customer Support Specialist
Há 11 horas
Porto, Porto, Portugal Randstad Ii - Prestação De Serviços, Limitada Tempo inteiroWe are seeking a skilled and enthusiastic customer support specialist to join our multicultural team at Randstad Ii - Prestação De Serviços, Limitada. This role requires excellent communication skills and the ability to understand clients' needs in order to provide exceptional service.Responsibilities:Provide top-notch customer support via phone, email,...
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Porto, Porto, Portugal Software & Support Media Gmbh Tempo inteiro**Customer Service Excellence in a Global Setting**As a German-speaking Banking Customer Support Advisor at Software & Support Media Gmbh, you will play a vital role in delivering exceptional customer service to clients of a major German bank. Your primary responsibility will be to handle all incoming contacts from customers through various channels,...
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Junior Customer Support Specialist
2 meses atrás
Porto, Portugal Ls Retail Tempo inteiroAre you newly graduated and passionate about providing exceptional technical support services? Do you have interest in Retail or ERP systems like Microsoft Dynamics Business Central? Join us at LS Retail as a Customer Support Specialist, where you'll play a key role in delivering exceptional online technical support to customers. The service is offered to...
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Customer Support Specialist
Há 1 mês
Porto, Porto, Portugal Minacs Tempo inteiroJob SummaryWe are seeking a highly skilled Customer Support Specialist to join our team in Porto, Portugal. As a German-speaking Support Agent, you will be the voice of our company, providing exceptional customer service to our clients via phone, email, chat, and social media channels.Key ResponsibilitiesProvide timely and effective support to our...
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Customer Support Specialist
Há 1 mês
Porto, Porto, Portugal Cross Border Talents Tempo inteiroJob Title: Customer Support Specialist - Telecom ExpertJob Summary: We are seeking a highly skilled Customer Support Specialist to join our team in Porto, Portugal. As a Customer Support Specialist, you will be responsible for providing exceptional support to our customers via various communication channels.Key Responsibilities:Handle customer inquiries...
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Technical Support Specialist
4 semanas atrás
Porto, Porto, Portugal Umbrella Functional Consulting & Support Team Tempo inteiroJob Description:Become the person that customers trust to solve their Smartex.Ai related technical issues and make sure that the number of failure modes is reduced over time.About the Role:We are looking for a Technical Support Specialist to provide technical assistance to our customers during the night shift (9pm to 6am, GMT), enforcing the Service Level...