Service Desk Technician
3 semanas atrás
**We are passionate about what technology can do.**
**We want to continually improve our service, people and technology.**
**We are proud that our customers benefit from our knowledge and experience.**
**We are Claranet and if you share our beliefs, we are looking for you**
Because we aspire to do more and better, we are looking for a **Service Desk Technician** to integrate our team, based in Lisboa - Carnaxide.
**Your responsibilities include**:
- Diagnosis and problem solving.
**You must have**:
- 12th grade level (mandatory);
- Fluency in English (mandatory);
- Fluency in Spanish (preferential);
- Experience of Microsoft Office O365 (We value certifications);
- Experience in user support (Service Desk, Helpdesk, IT Local Support);
- Experience of Windows Operating Systems;
- Experience managing Active Directory, Exchange and File Share;
- Knowledge of VPN, Firewall, Proxy and AntiSpam;
- Knowledge of IM Clients;
- Knowledge of Hardware and Peripherals;
**We value**:
- Dynamism and initiative;
- High sense of responsibility;
- Ability to analyze and solve problems;
- Easy interpersonal relationship and team spirit;
- Available to work on 24/7 shifts;
- Ability to achieve results;
- Availability for travel in the North region.
**We offer**:
- Regular professional development;
- Office facilities for meals and snacks;
- Regular teambuilding programs;
- Friendly workplace.
**Workplace**: Lisboa - Carnaxide
**Claranet, Helping our customers do amazing things
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