Help Desk Technician

Há 5 dias


Lisboa, Portugal Capgemini Tempo inteiro

Help Desk Technician (W/M)

Hi there

We are Capgemini Engineering. A brand part of the Capgemini Group.

We have the mission to empower every person and every organization on the planet to achieve more. Our culture is centered on embracing a growth mindset, diversity, inclusion, a purpose of inspiring excellence, and encouraging teams and leaders to bring their best each day. In doing so, we create life-changing innovations that impact billions of lives around the world.

You can help us to achieve our mission

Now, we have more than 270,000 team members in nearly 50 countries, in sectors such as aeronautics, automotive, communications, energy, life sciences, software & internet, space & defense and consumer products.
- Your Mission

Helpdesk Technician

As a Helpdesk Technician, you will be part of a unique team that works every day to support Telecom Service Providers in achieving service excellence.
- Your Role
- Inventory management (import/export, logistics, licenses, and equipment);
- Validate if the technical specification provided by the suppliers comply with Capgemini’s technical requirements;
- Work with the procurement to create purchase requests and to monitor supplier delivery dates;
- Troubleshoot and solve hardware, Operating Systems and networking issues.

Your Profile:

- Academic qualifications with high school completed (12th school year) or higher;
- 2+ years of professional experience;
- Critical thinking and ability to interact with internal key stakeholders;
- Experience as a Helpdesk Technician;
- Experience with Microsoft Office;
- English advanced (nice to have).

What we offer

Our famous atmosphere:
There’s always someone happy to start a day with a cup of coffee with you - even virtually We are a big company with unique atmosphere - we make friendships, share important moments, andsimply like each other

A lot of benefits:

- Private medical care
- Referral bonuses for recommending your friends to Capgemini.
- Offices in great locations
- Participation in international projects
- Integration in a multinational company
- Career Evolution



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