Italian Customer Support Representative
2 semanas atrás
**RESPONSIBILITIES**
- First point of contact for viewers and a critical brand ambassador. The right person for this role is enthusiastic at addressing our client’s customers’ needs aiming to provide an excellent service.
- Provide technical support, troubleshoot of system configurations, and network settings.
- Provide accurate and real-time responses to the viewer’s inquiries.
- Keep records of customer interactions or transactions, recording details of inquiries, complaints, or comments, as well as actions taken.
**REQUIREMENTS**:
- Fluent in Italian and Portuguese/English
- Being able to work from home in Portugal
- Full Work from Home
- starting date: 13/12/2023
- Monday to Sunday - 08:00 to 21:00 Rotational Shifts
**Job Types**: Commission, Full-time
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