Inbound Customer Service and Upselling in The
6 meses atrás
Are you passionate about the Travel & Tourism industry? Do you have a native level of German? Do you thrive on challenge and are excited by change? And you are interested in an inbound customer service position with upselling for a world-leader in the rail travel industry?
Tasks
Your responsibilities and impact as a Inbound Customer Service will be:
You will be working for company responsible for rail travel around Europe In this role, you are responsible to:
- Spot opportunities to promote additional services to customers
- Complete registrations of new product purchases
- Be on the lookout for potential opportunities and promote the new launched products
- Contribute to a positive customer experience through a responsible treatment of each contact
- Achieve the performance targets defined by the project
- Ensure and participate in the success of the department
- Guarantee clients satisfaction and high level of quality
**Requirements**:
Skills, qualifications and interests you need to succeed in this role:
- You ve a native level of German and good level of English - this is a must
- You are passionate by the Travel and Tourism industry - studies or experience in this industry is a big plus
- You have a professional attitude and strong customer service skills
- You have excellent listening and communication skills
- You are willing to learn and, develop and acquire new skills
- You are dynamic and self-motivated
- You are open minded, a real team player and willing to work in an international and multicultural environment
- You have strong work ethic and committed in your job, ready to contribute to the success of the company and project
- You must hold EU Citizenship or valid work permit for Portugal
**Benefits**:
What’s in it for you?
- Working hours: Monday to Sunday, rotating shifts 24/7
- A package in line with the market: 1000€ gross / month x 14 months + up to 100€ / month performance bonus + meal vouchers of 7.23€ / workday + reimbursement of some transportation cost + Private Health Insurance and dental plan (after six months)
- If you live outside Portugal: reimbursement (up to 400€) of initial flight ticket after 6 months within the company + 12 months of accommodation provided by the company
- Opportunity to be part of a challenging and fast paced environment
- Possibility to collaborate with some of the biggest brands in the industry
- A multicultural and international environment
- Fully paid training, professional development and career evolution
**Your Future Company**:
Started up by 2 French entrepreneurs in the year 2000, the Company has become an international Customer Experience Specialist, with a global presence and counting more than 50.000 their international hub in Lisbon, they are taking care of the customer service experiences on behalf of some of the world’s most progressive brands, mainly from the Travel and Tourism Industry.
What should you expect from living in Lisbon?
- A colorful city view and a rich cultural history
- Pros of living in a European capital on a budget
- Delicious Portuguese cuisine and famous café culture
- Friendly people, good vibes and a happy-go-lucky urban life
- Warm climate all year and a sunny beach life next to the Atlantic
- A large English-speaking local community and international environment
Is this project not the best fit for you? Feel free to check our other opportunities for German speakers in Spain or Portugal, or send us your CV to be considered for other projects or future opportunities.
-
Lisboa, Portugal Blu Selection Tempo inteiroAre you passionate about the Travel & Tourism industry? Do you have a native level of German? Do you thrive on challenge and are excited by change? And you are interested in an inbound customer service position with upselling for a world-leader in the rail travel industry?Tasks Your responsibilities and impact as an Inbound Customer Service will be: Offer...
-
Dutch Inbound Customer Support Agent In Lisbon
4 meses atrás
Lisboa, Portugal Customer Labs Tempo inteiroReference: MALI - (Booking)About LisbonLisbon is Portugal's hilly, coastal capital city. The view of the imposing São Jorge Castle encompasses the old city's pastel-colored buildings, Tagus Estuary, and Ponte 25 de Abril suspension bridge. Nearby, the National Azulejo Museum displays five centuries of decorative ceramic tiles. Just outside Lisbon is a...
-
Dutch Inbound Customer Support Agent in Lisbon
2 meses atrás
Lisboa, Portugal Customer Labs Tempo inteiroReference: MALI - (Booking)About LisbonLisbon is Portugal’s hilly, coastal capital city. The view of the imposing São Jorge Castle encompasses the old city’s pastel-colored buildings, Tagus Estuary, and Ponte 25 de Abril suspension bridge. Nearby, the National Azulejo Museum displays five centuries of decorative ceramic tiles. Just outside Lisbon is a...
-
Dutch Inbound Customer Support Agent In Lisbon
5 meses atrás
Lisboa, Portugal Customer Labs Tempo inteiroReference: MALI - (Booking)About Lisbon Lisbon is Portugal's hilly, coastal capital city. The view of the imposing São Jorge Castle encompasses the old city's pastel-colored buildings, Tagus Estuary, and Ponte 25 de Abril suspension bridge. Nearby, the National Azulejo Museum displays five centuries of decorative ceramic tiles. Just outside Lisbon is a...
-
Customer Service and Sales Representative
2 meses atrás
Lisboa, Lisboa, Portugal Get The Job Tempo inteiroCustomer Service and Sales RepresentativeAt Get The Job, we're looking for a talented Customer Service and Sales Representative to join our team. As a key point of contact between our company and clients, you'll be responsible for understanding customer needs, ensuring satisfaction, and fostering long-term business relationships.Key Responsibilities:•...
-
Customer Support Inbound English and in Polish
6 meses atrás
Lisboa, Portugal Hospedeiras de Portugal Tempo inteiroHOSPEDEIRAS DE PORTUGAL - Recruits for a client Company in Amoreiras - Lisbon: Customer Support Inbound English and in Polish (M/F) Full-time - Amoreiras - Lisbon Key Education and Experience: - Proficiency in English and in Polish ; - Knowledge of Windows environment and MS Office package; - Interpersonal skills crucial for working in a customer service...
-
Lisboa, Lisboa, Portugal Get The Job Tempo inteiroAt Get The Job, we are seeking a Customer Service and Sales professional to join our team.About the RoleAs a key point of contact for our clients, you will be responsible for understanding their needs, ensuring customer satisfaction, and fostering long-term business relationships.ResponsibilitiesCoordinate the delivery of products or services to...
-
Customer Service and Sales Tech Sector
3 meses atrás
Lisboa, Portugal Get The Job Tempo inteiroTechnology can be the rainbow on a rainy day. It has the power to enhance our lives in ways we couldn't have imagined. Are you ready to dive into the heart of projects that redefine what’s possible? Welcome to the largest vendor of computer software in the world. Join an American multinational company that provides cloud computing services, video games,...
-
Technical Support and Customer Service Representative in Greece
2 semanas atrás
Lisboa, Lisboa, Portugal Headhunt International Tempo inteiroWe are seeking a highly skilled Technical Support and Customer Service Representative to join our team at Headhunt International in Athens, Greece.The ideal candidate will have excellent communication skills, both written and verbal, and be fluent in Czech and English. They will also have experience in customer care call centers, handling inbound calls,...
-
Customer Service Representative
4 semanas atrás
Lisboa, Lisboa, Portugal Phiture Tempo inteiroJob DescriptionWe are seeking a dynamic and proactive Customer Service Representative to join our team. As a key member of our support team, you will be responsible for providing exceptional customer service to our clients via inbound calls.Main Responsibilities:Answering client inquiries and resolving issues related to our servicesProviding clear and...
-
Dutch Inbound Customer Support Agent In Lisbon
5 meses atrás
Lisboa, Portugal Electrician Portsmouth Tempo inteiroReference: MALI - (Booking)About LisbonLisbon is Portugal's hilly, coastal capital city. The view of the imposing São Jorge Castle encompasses the old city's pastel-colored buildings, Tagus Estuary, and Ponte 25 de Abril suspension bridge. Nearby, the National Azulejo Museum displays five centuries of decorative ceramic tiles. Just outside Lisbon is a...
-
Customer Service And Sales | Tech Sector
3 meses atrás
Lisboa, Portugal Get The Job Tempo inteiroTechnology can be the rainbow on a rainy day.It has the power to enhance our lives in ways we couldn't have imagined.Are you ready to dive into the heart of projects that redefine what's possible? Welcome to the largest vendor of computer software in the world.Join an American multinational company that provides cloud computing services, video games,...
-
Customer Service And Sales | Tech Sector
3 meses atrás
Lisboa, Portugal Get The Job Tempo inteiroJob Description Technology can be the rainbow on a rainy day.It has the power to enhance our lives in ways we couldn't have imagined.Are you ready to dive into the heart of projects that redefine what's possible? Welcome to the largest vendor of computer software in the world.Join an American multinational company that provides cloud computing services,...
-
Dutch Inbound Customer Support Agent In Lisbon
5 meses atrás
Lisboa, Portugal Electrician Portsmouth Tempo inteiroReference: MALI - (Booking) About LisbonLisbon is Portugal's hilly, coastal capital city. The view of the imposing São Jorge Castle encompasses the old city's pastel-colored buildings, Tagus Estuary, and Ponte 25 de Abril suspension bridge. Nearby, the National Azulejo Museum displays five centuries of decorative ceramic tiles. Just outside Lisbon is a...
-
Lisboa, Lisboa, Portugal Cross Border Talents Tempo inteiroCustomer Service OpportunityYou will provide exceptional customer service to clients via inbound calls in the after-sales process, answering inquiries and attending to potential requests.Key ResponsibilitiesAssist clients via inbound calls in the after-sales process by answering inquiries and attending to potential requests.Manage the post-sale process as...
-
Lisboa, Lisboa, Portugal Blu Selection Tempo inteiroJob OverviewWe are seeking a skilled Customer Service Representative to join our team in Lisbon, Portugal. In this role, you will be responsible for providing exceptional customer service and promoting additional services to customers.About the RoleThis is a fantastic opportunity for someone passionate about the travel industry to work for a world-leader in...
-
Inbound Telesales Representative
3 meses atrás
Lisboa, Portugal Atlean World Tempo inteiroVolete sviluppare la vostra carriera professionale nel settore delle vendite? Scoprite la nostra offerta internazionale a Lisbona! Non è necessario parlare portoghese. - **:::::::::::::**:_ Description - Your Next Job, Without Boundaries!_ We are offering a great work experience in Lisbon, Portugal for a role as an **Inbound Telesales Representative -...
-
Senior Technical Support Specialist in Lisbon, Portugal
4 semanas atrás
Lisboa, Lisboa, Portugal Customer Labs Tempo inteiroAbout Customer LabsAt Customer Labs, we push the boundaries of customer experience engineering. Our team collaborates with pioneering brands to design and implement innovative solutions that drive performance improvement and deliver lasting transformations.Compensation PackageWe offer a competitive salary, including a meal allowance, health insurance, and...
-
German Senior Customer Support Agent In Lisbon
4 meses atrás
Lisboa, Portugal Customer Labs Tempo inteiroAbout Lisbon Lisbon is a rewarding destination where the modern architecture blends into old neighborhoods perfectly. You can always find a good restaurant for seafood or bacalhau on the next corner at a low price with a sea view. About the job We help companies modernize technology, reimagine processes and transform experiences, so they stay ahead in a...
-
German Senior Customer Support Agent In Lisbon
4 meses atrás
Lisboa, Portugal Customer Labs Tempo inteiroAbout Lisbon Lisbon is a rewarding destination where the modern architecture blends into old neighborhoods perfectly. You can always find a good restaurant for seafood or bacalhau on the next corner at a low price with a sea view.About the job We help companies modernize technology, reimagine processes and transform experiences, so they stay ahead in a...