Customer Service Representative, Braga and Aveiro, Portugal

Há 1 mês


Lisboa, Lisboa, Portugal Cross Border Talents Tempo inteiro

Customer Service Opportunity

You will provide exceptional customer service to clients via inbound calls in the after-sales process, answering inquiries and attending to potential requests.

Key Responsibilities

  • Assist clients via inbound calls in the after-sales process by answering inquiries and attending to potential requests.
  • Manage the post-sale process as necessary.

Requirements

  • Native or Proficient French (C2) and fluent English (minimum level B2).
  • Excellent communication skills, coupled with empathy and team spirit.
  • Previous experience in Customer Service or a tourism/travel representative is a plus.
  • For non-EU residents, it is mandatory to have a valid work permit.

Benefits

  • Competitive wages (14 monthly payments per year).
  • Performance bonus.
  • Meal Allowance.
  • Health insurance with a dental plan (after 6 months contract).


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