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Customer Service Agent

5 meses atrás


Lisboa, Portugal SIXT Tempo inteiro

WE ARE GROWING FURTHER and we are looking for YOU Would you like to ensure that Harry and Megan can take all of their furniture to their first flat together, without anything getting broken? Or give Family Smith a memorable holiday experience when they are traveling with their children for the first time? Or help Ms. Meyers get to her business meeting on time? Join our international service & sales team, and help us provide a premium service to our dutch customers as Customer Service Agent (M/F/d) - so that they will keep coming back to us. Have you already had the opportunity to gain experience in customer service or a call center? Perfect, then get started right away. You don’t have experience but love talking to people on the phone or selling additional services? No problem, start as a beginner in the eld You get started with a 3-week, paid induction period during which you will learn everything you need to succeed in customer service with us.

What we offer:
Working at SIXT not only means creating the future of mobility, but also offers personal benefits. This means especially for you: 28 days of vacation, no dress code, a hybrid working model and flexible working hours. In our modern office, with new equipment, you can stock up on coffee at any time.

Our employment contract is permanent, we will hire you for an unlimited period from the start. Our employees (M/F/d) receive above-average compensation plus performance-related bonus.

Moreover, we offer you a super international working environment, numerous trainings for your individual development, participation in external conferences and we even organize internal dev & tech talks. It is very important to us that you can develop personally and grow within our company.

Furthermore, you can benefit from our Coverflex advantage system. With this system you can select the benefits you want - This way you can decide for yourself what you want to use your benefits for

In addition, your colleagues are pretty awesome. Which is important when you spend so much time together, and besides, no wonder when you get a bonus for referring friends as new employees. Otherwise, we live "work hard, play hard" - our parties are legendary We also demand and promote DiverSIXTy, a corporate culture of acceptance, appreciation, and respect, in which everyone can develop their personality and ideas.

About you:

- You are fluent in Dutch and English (written & spoken) and have an understandable and clear way to speak and express yourself
- You enjoy customer contact and know how to deal with challenging customers in a professional and friendly manner
- Ideally, you would already have some initial experience in customer service, working in a call center, sales, restaurants, or generally dealing with customers.
- You are an organizational and communicative talent, able to cope with a heavy workload, and highly dependable
- You like to work in international teams and appreciate the exchange with colleagues
- You are practiced in using MS-Office programs - especially Outlook, Word, and Excel

**Additional Information**:
About us:
**About us**: