Itsm

**Descrição do emprego** Este profissional deve ter um conhecimento específico em ITSM, com foco principal no processo de Gestão da Configuração. Experiência em Projetos AGILE (Kanban/Scrum) ou PMBOK (Tarefas em cascata) será considerada uma vantagem. **Responsabilidades**: - Trabalhar diretamente com a ferramenta CA SDM, bem como outras...

Quem procuramos? - Formação superior em Gestão de Sistemas de Informação, Informática de Gestão, Engenharia Informática, Telecomunicações ou similar; - Mínimo de 5 anos de experiência comprovada na implementação de projetos nos domínios do ITSM, designadamente de implementação de ferramentas de ticketing, desenho de processos de gestão de...

Visão Geral: The ITSM Process Manager is a pivotal role within our Corporate Technology organization, responsible for the strategic development, implementation, and continuous improvement of IT Service Management (ITSM) processes. This role demands an experienced manager who can oversee ITSM initiatives, ensure alignment with business goals, and drive...

**ITSM Implementation Consultant** **About AdQuam Human Capital** **Opportunity** We are ServiceNow Partners and we are searching for professionals with experience in Implementation of ITSM Solutions. The goal is to participate in ServiceNow Implementation Projects and we can provide ServiceNow training. We have positions for different seniorities, and...

About the RoleWe are seeking a highly skilled ServiceNow ITSM Consultant to join our team at Top Sigma, Lda. This is a senior-level position that requires a minimum of 5 years of experience as a Business Analyst in ServiceNow ITSM projects.The ideal candidate will have hands-on experience with Employee Center internal user portal, CMDB Configuration...

ITSM Implementation Consultant About AdQuam Human Capital At AdQuam Human Capital we are specialists «presenting the best talent to our clients and finding the best career opportunities for our candidates» in the areas of Information Technology and Management Consulting. Opportunity We are ServiceNow Partners and we are searching for professionals with...

Senior ITSM Consultant - DevOps ExpertLocation: Lisbon or Oporto (Hybrid)About the RoleWe are seeking a highly experienced Senior IT Service Management (ITSM) Consultant to join our team at Top Sigma. As a Senior ITSM Consultant, you will be responsible for leading the implementation of ITSM solutions using ServiceNow in a fast-paced environment.Your primary...

Na WINNING CONSULTING procuramos um perfil de **PM ITSM **para se juntar à equipa de um dos nossos prestigiados clientes do setor da Administração Pública, em Lisboa - Híbrido. **TAREFAS**: - Responsável por projetar, configurar, desenvolver, testar e implementar aplicativos e módulos personalizados do ServiceNow. - Gestão e coordenação da equipa...

About AdQuam Human CapitalWe are specialists in presenting the best talent to our clients and finding the best career opportunities for our candidates. Our areas of expertise include Information Technology and Management Consulting.OpportunityWe are ServiceNow Partners, searching for professionals with experience in ITSM Solutions Implementation. The goal is...

About AdQuam Human CapitalWe are a leading recruitment agency in the areas of Information Technology and Management Consulting. Our team of experts has extensive experience in presenting top talent to our clients and finding the best career opportunities for our candidates.OpportunityWe are currently seeking professionals with experience in ITSM Solutions...

**WIRE IT** is a global company specialized in IT services. We are supported by an experienced team that knows the IT market, allowing our customers to make the best decisions and accomplish their business goals. We are currently looking for a Processes Analyst/ITSM Consultant to join our team. **Location**: Hybrid, Lisbon. **Required skills**: - Degree...

Welcome to this opportunity as a ServiceNow ITSM Consultant with Top Sigma, Lda.**About the Role:**We are looking for a seasoned Business Analyst with expertise in ServiceNow ITSM projects. The ideal candidate will have hands-on experience with Employee Center, CMDB, Service Request Catalog, UX/UI design improvements, and ITSM processes: Change, Incident,...

Lisbon, Portugal - Hybrid Permanent DevOps / Sysadmin At least 10+ years of experience - Senior Requires work permit **Language(s)**: Required Portuguese - Nice to have English SKILLS **Must have**: IT Service Management **Other Required**: Communication Skills Problem Solving DESCRIPTION CGD is the largest financial group in Portugal, with a presence in...

Job OverviewWe are seeking a highly skilled Senior ITSM Consultant to join our team at Top Sigma, Lda. As a key member of our DevOps & SRE Services and Cloud Solutions team, you will be responsible for facilitating workshops to gather and align functional requirements across ITSM modules.About the RoleThis is a senior-level position that requires a minimum...

**Description**: **Principais Tarefas e Responsabilidades**: - Administração de plataformas de ITSM/ESM (Jira SM, Opentext SMAX, ServiceNow, etc); - Monitorização e melhoramento de processos implementados; - Desenho e implementação de workflows, custom fields, regras de automação, Dashboards, Reports e SLAs; - Desenvolvimento de integrações com...

Estamos a recrutar um **ITSM Consultant **(M/F) para reforçar a nossa equipa em Lisboa com possibilidade de trabalhar em regime híbrido. **O que procuramos**: - Licenciatura em Informática ou áreas similares (preferencial); - 2 anos de experiência (mínimo) em integração da ferramenta Easyvista com ferramentas de monitorização e/ou gestão de...

ServiceNow ITSM Consultant Job in LisbonWe are seeking an experienced Senior ServiceNow ITSM Consultant to join our team in Lisbon, Portugal. As a Senior ServiceNow ITSM Consultant, you will play a crucial role in delivering high-quality IT service management solutions to our clients.About the Role:You will facilitate workshops to gather and align functional...

**Job Summary:**We are seeking a seasoned Sr. ITSM Consultant to join our team at Top Sigma, Lda in Lisbon or Oporto. As a key member of our DevOps & SRE Services and Cloud Solutions team, you will be responsible for facilitating workshops, analyzing interdependencies, and translating business needs into actionable specifications within the ServiceNow...

Job Description Conduct requirements gathering and process design for ITSM, using BPMN 2.0 notation to ensure standardization and clarity of workflows.Identify opportunities for process optimization and automation to improve efficiency and reduce operational costs.Analyze current processes and recommend improvements aligned with business needs and industry...

Job Description:As a ServiceNow Functional Consultant (ITSM), you will play a crucial role in facilitating workshops to gather and align functional requirements across ITSM modules, ensuring seamless integration with tools such as CMDB, Discovery, SailPoint, and Active Directory.You will analyze interdependencies with the CSM (Customer Service Management)...