Itsm

6 meses atrás


Lisboa, Portugal Alter Solutions Tempo inteiro

**Descrição do emprego**

Este profissional deve ter um conhecimento específico em ITSM, com foco principal no processo de Gestão da Configuração. Experiência em Projetos AGILE (Kanban/Scrum) ou PMBOK (Tarefas em cascata) será considerada uma vantagem.

**Responsabilidades**:

- Trabalhar diretamente com a ferramenta CA SDM, bem como outras ferramentas ITSM.
- Implementar e manter processos de Gestão da Configuração.
- Desenvolver e modificar scripts utilizando linguagens como JavaScript.
- Colaborar em projetos AGILE ou PMBOK, garantindo entrega dentro dos prazos estabelecidos.
- Trabalhar em equipa para garantir a eficiência e sucesso dos projetos.

**Qualificações**

**Requisitos**:

- Experiência comprovada com CA SDM.
- Conhecimento em lógica e linguagens de programação, especialmente JavaScript.
- Familiaridade com CSS e HTML.
- Experiência com outras ferramentas ITSM como REMEDY, SERVICENOW, HP, EASYVISTA será um diferencial.
- Conhecimento em Gestão da Configuração dentro do contexto de ITSM.
- Experiência em Projetos AGILE (Kanban/Scrum) ou PMBOK (Tarefas em cascata).
- Capacidade comprovada de cumprir prazos e ser pontual.
- Habilidade para trabalhar de forma organizada e pró-ativa.
- Excelentes habilidades de comunicação e facilidade em trabalhar em equipa.


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