Customer Service Representative

4 meses atrás


Distrito de Braga, Portugal Webhelp Portugal Tempo inteiro

**Experience the power of a game-changing career**

Are you looking for what’s next? We’re a global technology and services leader that powers the brands of the future. We help well-known brands — the ones you use every day — improve their businesses with technology and integrated solutions, in over 70 countries. And we’re proud to be recognized with awards such as "World's Best Workplaces," “Best Companies for Career Growth,” and “Best Company Culture,” year after year.

If you’re looking to grow and be inspired, as a **Customer Service Representative in Portugal (Remote)** you will ensure that performance goals are met across all operations. And that we fulfill client expectations related to operational excellence: high targets regarding quality, efficiency & customer journey improvement.

**Career growth and personal development**

We’ll give you all the training, cutting-edge technologies, and the continuing support you’ll need to succeed. At Concentrix, there’s a real career and personal growth potential. About 80% of our managers and leaders have been promoted from within That’s why we offer a range of FREE Learning and Leadership Development programs designed to set you on your way to the kind of career you’ve always envisioned.

**What you will do in this role**

As a Customer Service Representative, you will:

- Develop a deep understanding of the pharmaceutical app's features, functionalities, and capabilities
- Provide technical assistance and troubleshooting support to clients using the pharmaceutical app.
- Collaborate with the sales team to support customer engagements
- Provide accurate, valid, and complete information by using the right methods/tools

**Your qualifications**

Concentrix is a great match if you:

- Have a high level of German (written and oral) C1
- Have excellent communication skills coupled with empathy and team spirit
- Are familiar with Backoffice tasks
- Have a positive attitude and a desire to provide good service
- You're analytical by nature and able to anticipate problems and find solutions

If you feel you don’t check every box, we still encourage you to apply. We'll do our best to match you with the right job, whether it’s this or another role.

**What’s in it for you**

In this role, we offer benefits that help you support your unique lifestyle:

- Full-time with indefinite contracts (negotiable depending on your experience and our client's needs)
- Competitive salary and performance bonus
- Remote work in Portugal
- Bring-a-friend (referral) bonus opportunities
- Full paid training on the company and the project you'll be working on
- Career development programs, specialized courses, and language classes

**Experience the best version of you**

**Concentrix is an equal-opportunity employer**

**Eligibility to work**

In accordance with Portugal’s law, only applicants who are legally authorized to work in Portugal will be considered for this position.

**#germannorth**

Art der Stelle: Vollzeit

Sprache:

- Deutsch (Erforderlich)



  • Distrito de Braga, Portugal Webhelp Portugal Tempo inteiro

    **Experience the power of a game-changing career** Are you looking for what’s next? We’re a global technology and services leader that powers the brands of the future. We help well-known brands — the ones you use every day — improve their businesses with technology and integrated solutions, in over 70 countries. And we’re proud to be recognized...


  • Distrito de Beja, Portugal Webhelp Portugal Tempo inteiro

    **Experience the power of a game-changing career** Are you looking for what’s next? We’re a global technology and services leader that powers the brands of the future. We help well-known brands — the ones you use every day — improve their businesses with technology and integrated solutions, in over 70 countries. And we’re proud to be recognized...

  • Customer Representative

    4 meses atrás


    Distrito de Lisboa, Portugal Webhelp Portugal Tempo inteiro

    **Experience the power of a game-changing career** Are you looking for what’s next? We’re a global technology and services leader that powers the brands of the future. We help well-known brands — the ones you use every day — improve their businesses with technology and integrated solutions, in over 70 countries. And we’re proud to be recognized...


  • Braga, Braga, Portugal Phiture Tempo inteiro

    Job OverviewAs a Customer Service Representative at Phiture, you will play a crucial role in ensuring the smooth onboarding of healthcare professionals into our software. This involves providing exceptional support through proactive calls and addressing incoming requests with efficiency and precision.


  • Braga, Braga, Portugal Personalbüro U. Herrmann Tempo inteiro

    At Personalbüro U. Herrmann, we're seeking a skilled Customer Service Representative to join our team.Salary: The estimated salary for this role is €35,000 - €50,000 per year, depending on experience and qualifications.Job Description: As a Customer Service Representative, you will be responsible for providing top-notch support to healthcare...


  • Braga, Braga, Portugal Apply2Day Tempo inteiro

    Unlock Your Potential in Customer ServiceWe're seeking a skilled and motivated Customer Service Representative to join our team at Apply2Day. In this role, you will have the opportunity to work with customers from diverse backgrounds, providing top-notch service and support.About the RoleThis is a fantastic chance to gain valuable experience in...


  • Braga, Braga, Portugal Headhunt International Tempo inteiro

    About the Company: Our client is a leading tech company that provides excellent opportunities for experienced customer service and technology enthusiasts to work with the world's tech leaders. With a focus on innovation and excellence, we strive to deliver exceptional products and services to our customers.">Job Summary: We are seeking a highly motivated and...


  • Braga, Braga, Portugal Webhelp France Tempo inteiro

    About the RoleWe are seeking a highly skilled Customer Service Representative to join our team in Braga, Portugal. As a key member of our customer-facing team, you will be responsible for providing exceptional service to our clients, ensuring their needs are met and exceeded.Job Responsibilities:Provide first-class customer service, handling a wide range of...


  • Distrito de Braga, Portugal Webhelp Portugal Tempo inteiro

    **Experience the power of a game-changing career** Are you looking for what’s next? We’re a global technology and services leader that powers the brands of the future. We help well-known brands — the ones you use every day — improve their businesses with technology and integrated solutions, in over 70 countries. And we’re proud to be recognized...


  • Braga, Braga, Portugal Buscojobs Portugal Tempo inteiro

    Unlock a game-changing career in Braga, Portugal with Buscojobs. As a Customer Service Representative in this exciting role, you'll be at the forefront of delivering exceptional customer experiences for top brands.


  • Braga, Braga, Portugal Fixando Tempo inteiro

    Relevant for {company}, we are seeking a dedicated and detail-oriented Customer Service Representative to join our team. Key responsibilities include providing top-notch customer service and support to our clients in a timely and professional manner. Applicants should have excellent communication skills, be fluent in English, and have a strong ability to...


  • Braga, Portugal Cross Border Talents Tempo inteiro

    Project Name: Meal Card CompanyRole: Customer Service RepresentativeLanguage Requirement: French (C2) and English (B2)Start Date: 13th November 2024Location: Braga, PortugalWork Model: Hybrid (On-site and Remote) Schedule: Monday to Friday: 07:00 19:00 (rotational shifts)Saturday: 08:00 15:002 days off per week: Sunday and 1 rotational day Contract Type:...


  • Braga, Braga, Portugal Phiture Tempo inteiro

    Job OverviewWe are seeking a skilled Customer Service Representative to join our team in Braga, Portugal. As a key member of our customer support team, you will be responsible for providing exceptional service to our clients and resolving their issues in a timely and professional manner.


  • Braga, Portugal Webhelp Tempo inteiro

    **Location** - Braga, Portugal**Language** - German*** **Description**: **Experience the power of a game-changing career** Are you looking for what’s next? We’re a global technology and services leader that powers the brands of the future. We help well-known brands — the ones you use every day — improve their businesses with technology and...


  • Braga, Braga, Portugal Cross Border Talents Tempo inteiro

    Customer Service Opportunity in Europe">We are looking for a native German speaker to join our team as a Customer Service Representative. This role will involve providing top-notch support to customers in German, handling inquiries and resolving issues efficiently.About the Job">This is a fantastic opportunity to start an exciting career abroad, with...


  • Braga, Portugal Webhelp Tempo inteiro

    **Location** - Braga, Portugal**Language** - German*** **Description**: **Experience the power of a game-changing career** Are you looking for what’s next? We’re a global technology and services leader that powers the brands of the future. We help well-known brands — the ones you use every day — improve their businesses with technology and...


  • Braga, Braga, Portugal Blu Selection Tempo inteiro

    About the RoleWe are seeking a highly skilled Fintech Customer Service Representative to join our team in Athens, Greece. As a key member of our customer support team, you will be responsible for delivering exceptional service to our clients' customers while working on projects with top prestigious brands.Responsibilities and ImpactSupporting clients'...


  • Braga, Braga, Portugal Blu Selection Tempo inteiro

    About Blu SelectionBlu Selection is a renowned Customer Experience Specialist with a global presence, employing over 50,000 employees worldwide. Founded in 2000 by two French entrepreneurs, the company has established itself as a leader in international customer service experiences.We are currently seeking a highly motivated and customer-oriented individual...


  • Braga, Portugal Cross Border Talents Tempo inteiro

    Job Title: Customer Service Representative – Dutch Speaker Location: BRAGA, Portugal REMOTE Schedule: Monday to Friday : 08:00 AM to 08:00 PM (Rotational Shifts) Saturday and Sunday : 08:00 AM to 05:00 PM Days Off : 2 days rotational Job Summary: We are seeking a Dutch-speaking Customer Service Representative to join our team in BRAGA.In this role, you...


  • Braga, Braga, Portugal Cross Border Talents Tempo inteiro

    We are seeking a talented individual to join our Cross Border Talents team as a Customer Service Representative in a vibrant international environment. The role involves providing top-notch support to customers in German, handling inquiries and resolving issues efficiently.About the RoleAs a Customer Service Representative, you will be the primary point of...