Customer Service Support
3 meses atrás
Travaillez dans le **centre de Porto**, en français, dans des **installations modernes et confortables**.
Bouygues Telecom Services est la **filiale portugaise de Bouygues Telecom** et intègre la posture humaine et les valeurs novatrices de cette grande société française.
Situé au Campo 24 de Agosto, le site est **facilement accessible par tous les transports en commun** (une station de métro est juste à côté).
Afin d’attirer les **meilleurs talents francophones**, nous offrons les conditions suivantes:
- Salaire dépassant les 1400€ brut mensuel (sur 12 mois) qui comprend:
- Un salaire de base à 930,00€ brut sur 14 mois
- Bonus garanti les 3 premiers mois de 100€ brut ou plus suivants les objectifs atteints
- Un panier repas de 9€/jour (net, en carte repas)
- Un remboursement jusqu'à 40€ pour les transports en commun (sous présentation de l’abonnement mensuel)
- Et d’autres avantages:
- Durée de contrat : CDI dont 3 mois de période d'essai
- Un **bonus mensuel déplafonné** - selon l'atteinte des objectifs de votre équipe (à vous de jouer )
- **Assurance maladie et prévoyance** **gratuites** dès le 4ème mois de contrat
- Un **smartphone** offert après 1 an d’ancienneté et renouvelé après 3 ans
- De nombreuses **animations** et une **ambiance décontractée**
- Possibilité annuelle **d’évolution salariale **suivant des critères clairs et objectifs
HORAIRES ROTATIFS ENTRE 7H ET 19H
JOURS TRAVAILLES ENTRE LE LUNDI ET LE SAMEDI - DIMANCHE JOUR DE REPOS FIXE
Votre mission:
- Recevoir les appels entrants des clients Bouygues Telecom
- Accueillir et conseiller les clients de Bouygues Telecom
- Proposer des solutions personnalisées à chaque appel
- Vivre la culture Bouygues Telecom et la partager au quotidien avec vos collègues
Aucune expérience dans la relation client n’est nécessaire. Une formation spécialisée et rémunérée dès le premier jour est fournie à tous les nouveaux collaborateurs qui sont également accompagnés jusqu’à leur autonomie afin de garantir les critères d’exigence qui font de Bouygues Telecom une référence de qualité du service client.
Si vous:
- Maîtrisez la langue française
- Avez de l'aisance avec les outils informatiques
- Avez une excellente capacité de communication et d’argumentation
- Etes proactif, dynamique, assidu et avez le sens des responsabilités
Venez rejoindre une entreprise certifiée GREAT PLACE TO WORK en 2024 (pour la deuxième année consécutive)
Type d'emploi : Temps plein
Rémunération : 1 400,00€ à 1 600,00€ par mois
Possibilidade de deslocação diária/mudança de residência:
- Porto, Distrito do Porto: Deslocar-se ou estar disposto a mudar-se para o local da oferta antes de começar a trabalhar (obrigatório)
Idioma:
- Francês (obrigatório)
-
Customer Service Representative
4 semanas atrás
Porto, Porto, Portugal Customer Labs Tempo inteiroJob Summary: We are seeking a highly skilled Customer Service Representative to join our team at Customer Labs. As a Customer Service Representative, you will be responsible for providing exceptional customer support to German-speaking customers through various communication channels.Key Responsibilities:Provide customer support via phone, email, chat, and...
-
Customer Service Representative
4 semanas atrás
Porto, Porto, Portugal Customer Labs Tempo inteiroCustomer Service AdvisorAt Customer Labs, we're seeking a highly skilled Customer Service Advisor to join our team. As a key member of our customer support team, you will be responsible for providing exceptional service to our German-speaking customers through various communication channels.Key Responsibilities:Provide timely and effective support to...
-
German-Speaking Banking Customer Support Specialist
4 semanas atrás
Porto, Porto, Portugal Software & Support Media Gmbh Tempo inteiroJob Title: German-Speaking Banking Customer Support AdvisorAt Software & Support Media Gmbh, we are seeking a highly skilled German-speaking Banking Customer Support Advisor to join our team. As a key member of our customer service operations, you will be responsible for handling all incoming contacts from customers of a major German bank through various...
-
German-Speaking Banking Customer Support Specialist
4 semanas atrás
Porto, Porto, Portugal Software & Support Media Gmbh Tempo inteiroJob Title: German-Speaking Banking Customer Support AdvisorAt Software & Support Media Gmbh, we are seeking a highly skilled German-speaking Banking Customer Support Advisor to join our team. As a key member of our customer service operations, you will be responsible for handling all incoming contacts from customers of a major German bank.Your Role:Handle...
-
German-Speaking Banking Customer Support Specialist
4 semanas atrás
Porto, Porto, Portugal Software & Support Media Gmbh Tempo inteiro**Customer Service Excellence in a Global Setting**As a German-speaking Banking Customer Support Advisor at Software & Support Media Gmbh, you will play a vital role in delivering exceptional customer service to clients of a major German bank. Your primary responsibility will be to handle all incoming contacts from customers through various channels,...
-
German-Speaking Banking Customer Support Advisor
3 meses atrás
Porto, Portugal Software & Support Media Gmbh Tempo inteiroGerman-speaking Banking Customer Support Advisor Work for an international leader in outsourced customer service which is partnering with a major German Bank looking to strengthen their German-speaking customer service operations in beautiful Porto – great location, fantastic shifts! Your Role Handle all incoming contacts from customers of a banking...
-
German-Speaking Banking Customer Support Specialist
4 semanas atrás
Porto, Porto, Portugal Software & Support Media Gmbh Tempo inteiroJob Title: German-Speaking Banking Customer Support AdvisorWork for an international leader in outsourced customer service, partnering with a major German bank to strengthen their German-speaking customer service operations in Porto. Enjoy a great location, fantastic shifts, and a dynamic team with a positive and friendly atmosphere.Your Role:Handle all...
-
German-Speaking Banking Customer Support Advisor
3 meses atrás
Porto, Portugal Software & Support Media Gmbh Tempo inteiroGerman-speaking Banking Customer Support AdvisorWork for an international leader in outsourced customer service which is partnering with a major German Bank looking to strengthen their German-speaking customer service operations in beautiful Porto – great location, fantastic shifts!Your RoleHandle all incoming contacts from customers of a banking company...
-
German-Speaking Banking Customer Support Advisor
2 meses atrás
Porto, Portugal Software & Support Media Gmbh Tempo inteiroGerman-speaking Banking Customer Support AdvisorWork for an international leader in outsourced customer service which is partnering with a major German Bank looking to strengthen their German-speaking customer service operations in beautiful Porto – great location, fantastic shifts!Your Role Handle all incoming contacts from customers of a banking company...
-
Customer Service Representative
5 meses atrás
Porto, Portugal Bfv Service Gmbh Tempo inteiroPosition: German Customer Service RepresentativeLocation: Porto, PortugalWork model: On-site DUTIES AND RESPONSIBILITIES: Handle all incoming contacts from bank clients via phone, chat and email (appointments, income statements, PIN/TAN orders for online banking, implementation of card blocking, mediation between the customer and other bank branches,...
-
Customer Service Representative
5 meses atrás
Porto, Portugal Bfv Service Gmbh Tempo inteiroPosition: German Customer Service Representative Location: Porto, Portugal Work model: On-site DUTIES AND RESPONSIBILITIES: Handle all incoming contacts from bank clients via phone, chat and email (appointments, income statements, PIN/TAN orders for online banking, implementation of card blocking, mediation between the customer and other bank branches,...
-
Customer Support
6 meses atrás
Porto, Portugal Trendybrigade, Lda Tempo inteiroWe are seeking a dedicated and experienced **Customer Support** professional to join our team. **Responsibilities**: - Provide accurate information and answer questions regarding our products, services, and pricing. - Collaborate with the sales team to ensure a seamless customer experience from initial inquiry to final purchase. - Assist customers with...
-
Customer Service French Support Specialist
3 semanas atrás
Porto, Porto, Portugal Talent Search People Tempo inteiroJob SummaryWe are seeking a highly skilled and multilingual Customer Service professional to join our team at Talent Search People. As a Customer Service French Support Specialist, you will be responsible for providing exceptional customer service and support to our clients in French.About the RoleIn this role, you will be the primary point of contact for...
-
Customer Support
Há 1 mês
Porto, Portugal Cross Border Talents Tempo inteiroAs a Customer Support Specialist , you will handle customer inquiries related to product features, technical issues, and other questions. Deliver high levels of customer service and resolve requests regarding e-commerce, software, hardware, and wireless connectivity issues. Document interactions accurately and maintain data accuracy in our system. Adapt to...
-
Customer Support
Há 1 mês
Porto, Portugal Cross Border Talents Tempo inteiroAs a Customer Support Specialist , you will handle customer inquiries related to product features, technical issues, and other questions. Deliver high levels of customer service and resolve requests regarding e-commerce, software, hardware, and wireless connectivity issues. Document interactions accurately and maintain data accuracy in our system. Adapt to...
-
Technical Support Specialist
3 semanas atrás
Porto, Porto, Portugal Umbrella Functional Consulting & Support Team Tempo inteiroJob Title: Technical Support SpecialistAbout the Role:We are seeking a skilled Technical Support Specialist to join our Umbrella Functional Consulting & Support Team. As a Technical Support Specialist, you will be responsible for providing technical assistance to our customers during the night shift (9pm to 6am, GMT), enforcing the Service Level Agreements...
-
Customer Support Specialist
2 meses atrás
Porto, Portugal Ls Retail Tempo inteiroAre you passionate about providing exceptional technical support services?Do you have experience in Retail or ERP systems like Microsoft Dynamics Business Central? Join us at LS Retail as a Customer Support Specialist, where you'll play a key role in delivering exceptional online technical support to customers. The service is offered to our customers 24/7...
-
Customer Support Specialist
4 semanas atrás
Porto, Porto, Portugal Cross Border Talents Tempo inteiroCustomer Support Representative (French and Italian Speakers)We are seeking a highly skilled Customer Support Representative to join our team in Porto, Portugal. As a Customer Support Representative, you will be responsible for providing exceptional support to our customers in both French and Italian, resolving product or service issues, and building...
-
Technical Support Specialist
3 semanas atrás
Porto, Porto, Portugal Umbrella Functional Consulting & Support Team Tempo inteiroJob Title: Technical Support SpecialistAbout the Role:We are seeking a skilled Technical Support Specialist to join our team at Umbrella Functional Consulting & Support Team. As a Technical Support Specialist, you will be responsible for providing technical assistance to our customers during the night shift (9pm to 6am, GMT). Your primary goal will be to...
-
Customer Support Specialist
2 meses atrás
Porto, Portugal LS Retail Tempo inteiroAre you passionate about providing exceptional technical support services? Do you have experience in Retail or ERP systems like Microsoft Dynamics Business Central? Join us at **LS Retail** as a **Customer**Support Specialist**, where you’ll play a key role in delivering exceptional online technical support to customers. The service is offered to our...