Customer Service Support

3 meses atrás


Porto, Portugal Bouygues Telecom Services Portugal Tempo inteiro

Travaillez dans le **centre de Porto**, en français, dans des **installations modernes et confortables**.

Bouygues Telecom Services est la **filiale portugaise de Bouygues Telecom** et intègre la posture humaine et les valeurs novatrices de cette grande société française.

Situé au Campo 24 de Agosto, le site est **facilement accessible par tous les transports en commun** (une station de métro est juste à côté).

Afin d’attirer les **meilleurs talents francophones**, nous offrons les conditions suivantes:

- Salaire dépassant les 1400€ brut mensuel (sur 12 mois) qui comprend:

- Un salaire de base à 930,00€ brut sur 14 mois
- Bonus garanti les 3 premiers mois de 100€ brut ou plus suivants les objectifs atteints
- Un panier repas de 9€/jour (net, en carte repas)
- Un remboursement jusqu'à 40€ pour les transports en commun (sous présentation de l’abonnement mensuel)
- Et d’autres avantages:

- Durée de contrat : CDI dont 3 mois de période d'essai
- Un **bonus mensuel déplafonné** - selon l'atteinte des objectifs de votre équipe (à vous de jouer )
- **Assurance maladie et prévoyance** **gratuites** dès le 4ème mois de contrat
- Un **smartphone** offert après 1 an d’ancienneté et renouvelé après 3 ans
- De nombreuses **animations** et une **ambiance décontractée**
- Possibilité annuelle **d’évolution salariale **suivant des critères clairs et objectifs

HORAIRES ROTATIFS ENTRE 7H ET 19H

JOURS TRAVAILLES ENTRE LE LUNDI ET LE SAMEDI - DIMANCHE JOUR DE REPOS FIXE

Votre mission:

- Recevoir les appels entrants des clients Bouygues Telecom
- Accueillir et conseiller les clients de Bouygues Telecom
- Proposer des solutions personnalisées à chaque appel
- Vivre la culture Bouygues Telecom et la partager au quotidien avec vos collègues

Aucune expérience dans la relation client n’est nécessaire. Une formation spécialisée et rémunérée dès le premier jour est fournie à tous les nouveaux collaborateurs qui sont également accompagnés jusqu’à leur autonomie afin de garantir les critères d’exigence qui font de Bouygues Telecom une référence de qualité du service client.

Si vous:

- Maîtrisez la langue française
- Avez de l'aisance avec les outils informatiques
- Avez une excellente capacité de communication et d’argumentation
- Etes proactif, dynamique, assidu et avez le sens des responsabilités

Venez rejoindre une entreprise certifiée GREAT PLACE TO WORK en 2024 (pour la deuxième année consécutive)

Type d'emploi : Temps plein

Rémunération : 1 400,00€ à 1 600,00€ par mois

Possibilidade de deslocação diária/mudança de residência:

- Porto, Distrito do Porto: Deslocar-se ou estar disposto a mudar-se para o local da oferta antes de começar a trabalhar (obrigatório)

Idioma:

- Francês (obrigatório)



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