Delagroup: Customer Support Agent
Há 1 mês
**Delagroup rekryterar kundsupportassistenter för en av sina kunder som är belägen i den norra delen av Portugal (Porto).**
Den ideala kandidaten bör uppfylla följande krav:
- Engelskakunskaper på C1- eller C2-nivå (eliminatoriskt krav)
- Modersmål eller C2-nivå i svenska (eliminatoriskt krav)
- Erfarenhet av kundsupport, särskilt hantering av inkommande samtal, svara på kunders e-post och ge support via chatt i realtid (föredragen erfarenhet)
- Grundläggande datorkunskaper ur användarperspektiv
- Intresse för kundservice
- Tydlig och bestämd kommunikationsförmåga
- Om kandidaten inte är bosatt i landet, finns möjlighet till relocation (1 månads gratis boende, flygbiljett och 1 månads offentliga transportmedel ingår).
**Arbetstid**: Rotering av skift och lediga dagar.
**Arbetsmodell**: Hybrid - Initial utbildning och de första månaderna på plats på kundens kontor i Porto, därefter möjlighet till hybridarbete.
Om du söker en möjlighet med fokus på professionell tillväxt, är detta rätt erbjudande för dig
Lycka till
DELAgroup HR Team
**Tipo de oferta**: Integral/Full-time
Horário de trabalho:
- Turno rotativo
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