Customer Relationship Manager

2 semanas atrás


Lisboa, Portugal HAYS Tempo inteiro

Business Service Center

A empresa onde vai trabalhar

Multinacional do setor da indústria autómovel procura um Customer Relationship Manager em Lisboa.

A sua nova função

Com reporte ao Diretor do Shared Services este profissional será responsável por monitorizar e acompanhar os níveis de serviço de forma a indentificar problemas e posteriormente identificar estratégias de melhoria. Acompanhará as áreas de supply chain, finanças e RH. Trabalhará paralelamente com várias equipas multidisciplinares de forma a desenvolver novos métodos e procedimentos. Além disso será responsável por planear e desenvolver estratégia de comunicação de forma a partilhar as diretrizer definidas.

O que necessita para ser bem sucedido

Formação em gestão, engenharia ou similar. Experiência em shared services ou contact centers. Experiência em gestão de projectos ou outras funções similares.

O que a empresa lhe pode oferecer

Trabalhar em paralelo com o VP na definiçao da estratégia. Possibilidade de crescimento numa empresa multinacional. Formação contínua.

Próximo passo

Caso não seja bem isto que procura, contacte-nos para falar sobre outras oportunidades de carreira, sempre de forma absolutamente confidencial. #1027322

Adequado à função.



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