Customer Support Agent
6 meses atrás
**Verstärke unser **deutschsprachiges** Customer support Team**
Bei timeframe suchen wir Kundenbetreuer/innen, die kommunikativ sind und uns helfen, die Bedürfnisse unserer Kunden zu erfüllen. Wenn dies auf dich zutrifft, warte nicht länger und werde Teil unserer multikulturellen Familie in Matosinhos
**Was deine Aufgabe sein wird**:
- Professionelle Bearbeitung von Kundenanfragen
- Bearbeitung von eingehenden Anrufen und E-Mails
- Bereitstellung von Informationen über Dienstleistungen und Tarife
- Identifizierung der Bedürfnisse unserer Kunden, um die bestmögliche Zufriedenheit zu erreichen
**Was dich erwartet**
- **Willkommensbonus**
- Festes Monatsgehalt (14 Monate) + Bonus
- Monatliches Essensgeld
- Bezahlte Einarbeitung ab Tag 1
- Möglichkeit, zwischen 20/30/40 Stunden pro Woche zu arbeiten
- Flache Hierarchien für beste Aufstiegschancen (über 95% interne Besetzung)
- Beschäftigung mit langfristiger Perspektive und Entwicklungsmöglichkeiten
- Teamorientiertes, internationales und dynamisches Umfeld
- Zusätzliche Vergütung für portugiesische Feiertage und Sonntage
**Was dich ausmacht**:
- Gute Deutschkenntnisse/German/Alemão
- Gute Kommunikationsfähigkeiten
- Erfahrung im Kundenservice ist ein Plus (kein Muss)
- Gute Computerkenntnisse
- Arbeitsort Matosinhos, Porto (2 Minuten zum Strand)
Wir freuen uns darauf, dich kennenzulernen #timeframe
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