Customer Support

5 meses atrás


Porto, Portugal Transcom Tempo inteiro

**Descripción del empleo**

**Join the Transcom Portugal Team: Where Global Excellence Meets Personal Growth**

At Transcom, we're not just a company; we're a diverse community of **30,000 customer experience specialists**, united by a shared passion for excellence. With a presence in **26 countries** and proficiency in **33 languages**, we proudly serve global brands across various industries. In Portugal, we've been thriving for two decades and continue to expand, earning recognition as a **Top 100 Remote Work Company to Watch in 2020**, and ranking among the **Top 10 in FlexJobs' Top 100 Remote Work Companies**.

**Why Transcom Portugal?**
- **Work In Our New Site** in Oporto.
- **Investment in Your Success**: We prioritize your growth with paid education and personalized care, ensuring you're fully prepared for your role.
- **Stability and Benefits**: Enjoy the security of a full-time employment contract, vacation and holiday bonuses, and a loyalty bonus to acknowledge your dedication.
- **Continuous Learning**: Unlock opportunities to acquire new skills and evolve in your career.
- **Rewards for Referrals**: Recommend talented individuals to join us and earn bonuses.
- **Wellness and Community**: Benefit from free medical appointments, engage in sports and social responsibility activities, and participate in our lively internal events, festivals, workshops, and more.

**Your Role as a German-Speaker Customer Service Representative for a German Company**:

- **Comprehensive Training**: Begin your journey with comprehensive training, guided by our experienced team leaders and your fellow team members.
- **User Support**:Provide efficient and effective support to users, offering tailored solutions and timely responses to inquiries.
- **German Communication**:Immerse yourself in the German language daily, enhancing your language skills while assisting our clients.

**What We're Seeking**:

- Fluent German (C1) and English (B2) language skills.
- **Customer-Centric Approach**: Oriented towards customer satisfaction and adept at troubleshooting.
- **Tech-Savvy**: Proficient computer skills are a must.
- **Time Management**: Ability to meet goals and manage your time effectively.
- Availability to work rotating shifts 24/7.

**Ready to Elevate Your Career with Transcom Portugal?**

Whether you're already in Portugal or considering relocating, we offer a relocation package to facilitate your transition to this beautiful country.

At Transcom Portugal, your professional journey is met with a world of opportunities. Join us and be part of our global family, where you'll find your place, your passion, and your potential.

**Salary**: 1,551.00€ - 1,677.00€ per month

Art der Stelle: Vollzeit

Gehalt: 1.550,00€ - 1.677,00€ pro Monat

Experiência:

- Atención al cliente: 1 año (Deseable)

Idioma:

- Inglés (Obligatorio)



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