Offline Operations Manager

6 meses atrás

Lisboa, Portugal Emma – The Sleep Company Tempo inteiro

**Ready to lead, disrupt and reinvent the sleep industry?**

We are **Emma - The Sleep Company**. Created in 2013, we are now the world's largest D2C sleep brand, available in over 30 countries and recommended by many consumer associations in EMEA, APAC, and the Americas. We're pushing the boundaries of technology to transform the world of sleep and we want your help to pull it off.

We're a highly ambitious, hard-working team that pushes you to produce your best work yet. We focus on how we approach problems, we chase growth, and set ambitious goals. Want your ideas to have an impact and your career to grow? Then Emma is the right place for you.

**What you´ll do**:

- You will monitor and improve our retail B2B operations & service performance for respective accounts
- You will set up and maintain retailer in our systems as well as taking care of their onboarding
- You will steer and run all operational tasks related to our retailer accounts as well as setting up promotions and price changes
- You will constantly track the performance of our retailers and conduct regular operational account performance meetings together with internal and external partners
- You will collaborate and initiate process improvements with our Global Teams
- You will work on optimizing our order intake processes

**Who we are looking for**:

- You ideally have gained first experience in a B2B environment related to logistics, e-commerce or worked in a start-up environment before
- You are a highly structured person and manage taking care of several accounts
- You do not shy away from problems but rather act hands on and find solutions
- You are proactive and constantly challenging the status quo
- You have good MS Office skills
- Fluent in Spanish, Portuguese and English

**What we offer**:

- A combination of personal and company growth to accelerate your career and help you reach your goals.
- The chance to work on exciting and challenging projects either independently or as part of a dedicated, international team.
- Responsibility and decision-making authority from day one—you'll create an impact with new, innovative ideas and help shape our company DNA.
- To work and learn from experts in diverse fields and get to know your team members at exciting company events.

**Become an Emmie**

Emma is transforming the world of sleep - **and we want the highest-performing people to help us pull it off. **We want you. But only if you're willing to go all in. Only if you're willing to question, disrupt, innovate, and create from the ground up.

We proudly celebrate diversity. We are an equal-opportunity employer committed to promoting inclusion in our workplace. We consider all qualified applicants for employment without regard to race, ethnic origin, religion or belief, gender, gender identity or expression, sexual orientation, national origin, disability, or age.

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