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Customer Support German Market
Há 3 dias
We are recruiting for an international company a Customer service Agent for the German market
**Remote role in Portugal**
**Missions**:
- Communicate with customers using various channels
- Ensure customer satisfaction and provide professional customer support
- Support standard queries
- Develop an understanding of customer’s position and service delivery requirements to enable the delivery of unparalleled service
- Keep records of customer interactions
**Profile**:
- Experience within the German market, at least 6 months of proven work experience in same/similar role
- Knowledge of banking industry will be considered as an advantage
- Good knowledge of Microsoft Office suite
- Excellent communication skills
- Ability to work independently, while being team player at the same time
**Benefits**:
- Be part of a dynamic multilingual, multicultural team
- Guidance and tools to reach your full potential
- Meal allowance.
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