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German Customer Support Specialist

2 meses atrás


Lisboa, Lisboa, Portugal Atlean World Tempo inteiro

Atlean World is seeking a highly skilled German Customer Support Agent to join our team. As a Customer Support Professional for the German Market, you will be responsible for acting as the first point of contact for customers, responding to customer enquiries via telephone, email, and chat, managing concerns and complaints accordingly, and providing technical support for PC-related issues.

Key Responsibilities:

• Acting as the first point of contact for customers

• Responding to customer enquiries via telephone, email, and chat

• Managing concerns and complaints accordingly

• Providing technical support for PC-related issues

Requirements:

• Right to work in Portugal

• Native level of written and verbal communication skills in German

• Good understanding of English (B1 Level)

• Minimum education - High School Diploma

• Previous experience in a customer-focused role