Patient Outcomes Assistant
4 meses atrás
**Sobre a knok**
Através de uma estratégia de Digital Front Door, a knok conecta pacientes, prestadores de serviços e profissionais de saúde num único lugar. A nossa plataforma permite uma experiência de saúde contínua, envolvente e personalizada para todas as condições de saúde.
Desde 2015, permitimos mais de 2,5 milhões de interações clínicas em mais de 12 países. Com implementações rápidas e resultados imediatos, a nossa plataforma é escalável e pronta para IA, potencializando o poder dos cuidados baseados em dados para oferecer melhores resultados em todas as etapas da vida.
**Sobre a função**
Estamos à procura de um(a) Patient Outcomes Assistant para actuar como parceiro de apoio aos nossos pacientes. Irás apoiar os nossos pacientes no registo de informações clinicas via telefone, e auxiliar na utilização de ferramentas digitais.
Como Patient Outcomes Assistant, irás:
- Realizar registos de pacientes e aplicar questionários clínicos por telefone.
- Fornecer instruções claras e concisas aos pacientes e suas famílias;
- Navegar proficientemente em software de telemedicina e sistemas de registo eletrónico de saúde.
- Auxiliar os pacientes na utilização das ferramentas digitais, garantindo que consigam completar os questionários.
- Manter a confidencialidade e segurança da informação dos pacientes, cumprindo com o RGPD e outras normas regulamentares.
**Sobre ti**
Para ser considerado para esta função:
- Formação em enfermagem;
- Inscrição Válida na Ordem dos Enfermeiros;
- Proficiência em ferramentas tecnológicas;
- Comunicação verbal excepcional, capaz de traduzir informações médicas complexas em termos claros e empáticos para pacientes e para as suas famílias;
- Disponibilidade para trabalhar em regime de prestação de serviço.
**Valorizamos**:
- Experiência anterior em telemedicina ou triagem telefónica.
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