French/ Français Service Client
2 meses atrás
Language**:French/ Français**:
- Possible start on **28/08**:
- **Work in our modern Office in Lisbon - Oriente**:
- Working schedule**:Monday to Friday** (8:00 - 17:00), 8h/day, 40h/ 5 days per week, inclusive of public holidays, and weekends off
- **We offer training that is provided at the beggining of work**:
- Recruitment process 100% online
**Client**:
Our Client is a leading global cloud provider, offering a range of services including web hosting, cloud computing, and dedicated servers. Known for its innovative solutions and robust infrastructure, serves millions of customers worldwide, from startups to large enterprises. With a focus on security, performance, and affordability, empowers businesses to thrive in the digital age.
- **Work in our modern office in Lisbon**_ _and enjoy a work-life balance with our schedule: _**Monday to Friday **_and weekends off_
**Your responsabilities**:
- Deliver a high quality of service to ensure a superior customer experience
- Follow up customer queries until they are fully resolved and meet commitments within agreed deadlines.
- Interact with the various departments to ensure smooth processing of the customer request.
**Our expectations**:
- You speak **French** in proficiency
- Intermediate English level (at least B2)
- You live in Lisbon or you are ready to relocate there
- Self-motivation and a collaborative spirit to thrive in our dynamic team.
- Previous Customer Service experience is a big plus
**Main duties**:
- Possible start on **28/08**:
- Working schedule**:Monday to Friday** (8:00 - 17:00), 8h/day, 40h/ 5 days per week, inclusive of public holidays, and weekends off
- **Work in our modern Office in Lisbon - Oriente**:
- Full time employment, 6 months fixed-term renewable contract
- Private Health insurance with a dental plan (after 6 months of the contract)
- Training is provided at the beginning of the work
**Competitive salary and remuneration system**:
- **895 gross** x 12months +**2 extra** salaries per year
- **up to 100€ gross** monthly performance bonus,
- meal allowance**:7,23€ NET/working day (voucher)**:
- transport allowance**:20€ / month**
Type d'emploi : Temps plein
Rémunération : 1 044,00€ à 1 164,00€ par mois
Question(s) de présélection:
- Your current location:
- When is the closest possible date to start for you?
- Are you ready to work in our Office in Lisbon Oriente?
- Are you legally authorized to work in Portugal? If you are not an EU citizen, confirm on what basis you can work in Portugal (VISA/Work Permit/etc.).
Langue:
- français min C2 (Requis)
- anglais min B1 (Requis)
Date de début prévue : 28/08/2024
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