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Customer Support Representative
Há 3 dias
**Join the Revolution as a Customer Support Representative**
We transcend the ordinary - not just a company, but a thriving community on a mission to elevate our team and conquer new horizons. Since our modest beginnings in 2020 with three passionate minds, we've evolved into a powerhouse of 300+ experts in Lisbon, and now, our magic extends to enchanting Barcelona.
**Why join us?**
Because we believe in cultivating growth opportunities for every team member. Your contributions matter As we expand, we cherish our close-knit roots, offering an environment where you truly make a difference.
**Your Role as a Customer Support Representative**:
- Provide exceptional customer service across European markets.
- Communicate promptly and professionally with customers through various channels.
- Turn customer complaints into smiles, ensuring continuous satisfaction.
- Handle requests, tickets, and orders as the go-to person.
- Maintain a respectful and solution-oriented approach in all communications.
**You're the perfect fit if you**:
- Excel in communication and teamwork.
- Bring a positive attitude, a customer-centric approach, and proactivity.
- Thrive in delivering results independently and adapting in ad hoc situations.
- Are ambitious, value collaboration, and love sharing experiences.
- Demonstrate reliability, trustworthiness, and hold a high school diploma or higher.
- Boast over 1 year of customer service experience.
- Speak your desired language at a C2 level or fluently.
- Have a B2 level of English to ensure seamless communication.
**What We Offer**:
- Fully paid onboarding to kickstart your journey.
- Unmatched career progression and continuous support for your professional growth.
- A vibrant, multicultural work environment fostering excellence.
- Exciting team-building activities organized by our amazing members.
- Competitive entry-level salary package (including transportation allowance) with performance bonuses.
- All the necessary tools provided for your success.
- Private medical insurance post-probationary period.
- A Permanent contract
**Ready to revolutionize your career?**
**Join us, and together, let's build the future**
Pay: 1,000.00€ - 1,600.00€ per month
Application Question(s):
- In which languages are you fluent in?
Ability to Relocate:
- Lisboa, Distrito de Lisboa: Relocate before starting work (required)
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