O2c - Billing Team Member (Temporary Replacement)
5 meses atrás
Location: Paço de Arcos, Portugal
In fast changing markets, customers worldwide rely on Thales. Thales is a business where brilliant people from all over the world come together to share ideas and inspire each other. In aerospace, transportation, defence, security and space, our architects design innovative solutions that make our tomorrow's possible.
Thales Portugal is a Competence Centre of the Thales Group, whose mission is to integrate and develop solutions and products for Thales projects worldwide. Having around 220 specialized human resources Thales Portugal has a strong capability to design, develop, and deploy systems and services efficiently in the Defence, Security (Critical Information Systems, Critical Infrastructure and Banking) and Transportation markets.
Thales Business Support Services (TBSS) is as a Shared Service Center for Thales Group by serving a number of countries for various key tasks associated to finance and accounting processes.
**About the Job**
As O2C Billing Team Member you will have the exposure and understanding of the O2C (Order to Cash) end-to-end process/full cycle (overview).
You will be responsible for assisting in day-to-day billing & month end activities and reporting tasks in compliance with TBSS procedures and work instructions such as:
- Invoice & Credit Memo Creation
- Addressing and resolving internal client questions and issues relating to invoices
- Perform financial functions related to the monthly closing of books in AR
- Internal & External AR audits support
You will be integrated in a young and dynamic multicultural environment and contact with people from other countries on a daily basis. You will be able to learn on-the-job while contributing with your knowledge.
**About You**
Ideally you have a degree in Accounting, Management, Economics (or in a similar area).
Experience in a Shared Service environment, customer service functions, knowledge of billing and invoicing procedures or general accounting is a plus.
You have critical thinking skills, a detailed-oriented mindset and curiosity to catch, investigate and resolve discrepancies. As you will be dealing with customers, excellent communication and customer service skills are essential.
General business knowledge and the ability to navigate through an organization at different levels is required.
You are able to show us good organizational skills, responsibility and function under mínimal supervision.
Proficiency in MS Office, specifically Excel.
We expect you to have an English level minimum B2.
**Principal Relationships**:
- O2C Team Leader / Transactional Manager
- Other SSC teams
- Business Unit Finance teams
- 3rd party Customers
**Responsibilities and **Experience**:
- Degree or experience in relevant area - Finance, Accounting, Economics
- Be one of the points of contact into the SSC for billing queries/requests
- Action all initial queries and tickets raised
- Issue and distribute invoices
- Close AR-subledger on a Monthly basis
- Adhoc tasks as requested
- Good verbal & written communication skills
- Team Spirit
- Excellent customer service skills
- Time Management skills
- Proficient use of Microsoft Excel, Word and Outlook
- Experience of working in a shared service centre or medium/large organization - Multinational
- Good level of English (B2-C1).
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