Customer Service

4 semanas atrás

Lisboa, Portugal City Job Offers Tempo inteiro

**Customer Service in Lisbon (German Market)**

Are you a positive person and game lover with a passion for helping people? Do you speak fluent German and would you love to make a move to sunny Portugal? Don’t miss this opportunity to work in a fantastic multinational consumer electronics and video game company in Lisbon.

**German-speaking Customer Service for world-famous video game company**

**About the Company**:
Work for the Japanese leading multinational consumer electronics and video game company headquartered in Kyoto. They have produced some of the most successful consoles in the video game industry, such as the Game Boy and the Wii. Their video games are popular worldwide and include Super Mario, The Legend of Zelda and Pokémon. Moreover, they have won multiple awards including Emmy Awards for Technology & Engineering, and Game Awards among others.

**The Profile**:

- German is your first language and fluent in English
- You are a problem-solving and solution-driven mentality
- You have some experience in customer service
- You have a positive, motivated mindset and excellent communication skills
- You are open-minded to change priorities and learn new processes
- You are available to work from Monday to Saturday (160h / month)

**Your responsibilities**:

- Advice and assist customers at the moment of purchase
- Provide technical support with product usage, installation, and synchronization of software and devices
- Always ensure a high level of customer service

**Benefits**:

- Full-time position
- Fixed-term, renewable employment contract with an initial duration of 12 months and later extension for 12 months
- Possibility of a permanent contract after 24 months
- Competitive salary + bonus
- Lots of holidays to go exploring
- Paid initial training to guide you on your way to success
- Private health care insurance from the signature of the employment contract
- Be part of a multicultural, open-minded work environment
- Work from a beautiful and modern office in Lisbon

Relocation package (only available for international employees)
- Pick-up from the airport
- Administrative support to help you fully integrate in Portugal
- Reimbursement of flight costs
- Free annual flight home
- Room accommodation in a company’s flat in Lisbon
- Company events, team buildings, water sports and free language courses

If you are willing to progress in your professional career, don’t miss this chance to work in a Japanese leading multinational consumer electronics and video game company while living in sunny Lisbon.

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