Microsoft - Technical Support with German

6 meses atrás


Porto, Portugal Real Recruitment Solutions Tempo inteiro

We are recruiting on behalf of our client - a world’s leading outsourcing company that provides services related to customer/technical support and content moderation. It is present on many European markets, Portugal included. You will be singing the contract directly with the Portuguese employer.
- **
Starting dates: 03.06 and more**:

- ** Remote work possible after training (Lisbon area)**:

- ** Recruitment Process**: Easy online recruitment process (phone call interview)

**About the project**:
**Your Responsibilities**:

- Advice and support from Microsoft partner companies on questions about products and services;
- Handling questions about Office 365, Windows 10 and other current Microsoft products;
- Customer-oriented solution finding for all inquiries, but not sales;
- Handling questions about registering as an MS Partner, as well as status and plan changes.

**To succeed in this role, you will need**:

- Fluency in German language **(must be at least C1**)
- Communicative level of **English language (at least B2)**:

- ** You live in Lisbon** or you want to relocate there
- Ability to communicate clearly and effectively
- Experience in technical support is not mandatory but welcome.
- Knowledge/ experience with Microsoft products mandatory.

**What you will gain**:

- Base salary without accommodation: 1500€ gross
- Base salary with accommodation (room in shared apartment with bills included): 1180€ gross - only if you are currently living at least 100 km away from Lisbon
- ** Remote work possible after training**

**Benefits and employment**
- The first contract for 12 months, It is possible to sign a permanent one after 2 years (or renewing the previous one)
- Public and Private health insurance provided by the employer

**IF YOU ARE MOVING FROM ABROAD**:

- Airport pick-up and administrative assistance with your registration in Portugal;
- Refund of the flight expenses after 9 months after the 1st day of hiring;
- Discounted Accommodation in Lisbon
- Integration activities: Portuguese lessons, sports and other opportunities for integration
- Note: EU citizenship or full working rights are required._
- Are you ready to embark on a new journey in your career?_



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