Customer Support Professional with Technical Expertise

2 semanas atrás


Porto, Porto, Portugal Teamviewer Gmbh Tempo inteiro
Unlock Your Potential as a Customer Support Specialist at TeamViewer GmbH

We are seeking an experienced and passionate Customer Support Specialist to join our dynamic team at TeamViewer GmbH. As a key member of our support team, you will play a vital role in delivering exceptional customer experiences and helping our clients overcome their technical challenges.

About the Role:

  • Provide top-notch technical support to our customers via phone, email, and chat channels
  • Showcase our software solutions through online demos, highlighting features that address individual IT needs
  • Identify customer requirements and forward requests to our sales department for potential business opportunities
  • Collaborate closely with the support team to ensure seamless delivery of best-in-class customer experiences

Your Qualifications:

  • University degree in economics or relevant vocational education such as commercial or technical training
  • Fluency in German and English is mandatory; additional languages are a plus
  • A minimum of some experience working with customers and/or in sales, e.g., internships
  • Determination, enthusiasm, and willingness to learn
  • Balancing independent work with strong team spirit
  • Strong communication skills and passion for interacting with people

What We Offer:

  • A competitive salary of €45,000 - €55,000 per annum (dependent on location)
  • An attractive benefits package, including company achievement bonuses and stock-based options
  • Flexible work arrangements with up to 50% home office
  • Hybrid work schedule with regular team events and celebrations
  • Access to our Corporate Benefits platform with exclusive discounts
  • An open-door policy and a flat organizational structure

Cultivating Diversity and Inclusion:

We believe that our diverse, values-driven culture makes us stronger. As an equal opportunities employer, we strive to create an inclusive environment where everyone feels welcome and supported. Join us in fostering a workplace that celebrates diversity and promotes growth and innovation.



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