Customer Support Team Lead

Customer Support ManagerAt Promote Project, we're shaping the future of Web3 and NFT ecosystems. Our team is passionate about crafting seamless customer experiences and delivering exceptional support to our community. We're seeking a seasoned Customer Support Manager to lead our customer support team and ensure the highest level of service for our users.Key...

About the Role:We are seeking a highly skilled Senior Customer Support Team Lead to join our team at RoomRaccoon.Key Responsibilities:Lead and guide Customer Support Consultants towards excellence in providing high-quality support to our customers.Manage complex customer issues and escalations, ensuring a seamless operation of our customer support...

About the Role:The Senior Customer Support Consultant will play a crucial part in elevating our customer support quality and ensuring the seamless operation of our customer support team. This role will guide Customer Support Consultants towards excellence, foster product expertise, manage complex escalations, and contribute to our knowledge base, ensuring...

Job Summary: We are seeking a highly skilled and customer-focused individual to join our team as a Customer Support Representative. As a key member of our Umbrella Functional Consulting & Support Team, you will be responsible for providing exceptional support to our clients via email and phone.Key Responsibilities:Manage reservations, including requests,...

About the RoleWe are seeking an experienced Software Team Lead to join our Software Engineering team at Team Global. As a key member of our team, you will play a vital role in leading the development of applications designed to streamline the management and sale of domain names, hosting, mail, and cloud services.ResponsibilitiesLead and Mentor: Guide...

Team Leader (IT Helpdesk and Azure Support Unit) Randstad is recruiting an Team Lead (IT and Azure Business Unit), for direct contract, for a company focused on Information Systems, with offices in Odivelas (Lisbon).Hybrid work (3 days at the office, 2 remote/week).Team management of the operational team / helpdesk (IT and Azure Business Unit, with 6 people,...

Job Title: Technical Support Team LeadJob Summary:We are seeking a highly skilled Technical Support Team Lead to join our team at Multivison, Lda. As a Technical Support Team Lead, you will be responsible for leading and managing a team of technical support agents in a fast-paced, 24/7 helpdesk environment.Key Responsibilities:Lead and manage a team of...

Umbrella Functional Consulting & Support Team is seeking a highly skilled French-Speaking Customer Support Specialist to join our team in Lisbon, Portugal. As a key member of our customer support team, you will be responsible for providing exceptional support to our clients through various communication channels, including telephone, email, and chat. Your...

Cloudbeds provides the platform that powers hospitality, driving streamlined operations, increasing reservations and revenue, and enabling memorable guest experiences for lodging businesses of all sizes and types. Named the No. 1 PMS and No. 1 Hotel Management System by Hotel Tech Report in 2022, Cloudbeds is trusted by properties across the globe for its...

Job Title: French-Speaking Customer Support SpecialistUmbrella Functional Consulting & Support Team is seeking a highly skilled French-speaking Customer Support Specialist to join our team in Lisbon, Portugal.About the Role:We are looking for a resourceful and stress-resilient individual with excellent writing and verbal communication skills to provide...

Team Leader (IT Helpdesk and Azure Support Unit) Randstad is recruiting an Team Lead (IT and Azure Business Unit), for direct contract, for a company focused on Information Systems, with offices in Odivelas (Lisbon).Hybrid work (3 days at the office, 2 remote/week). Team management of the operational team / helpdesk (IT and Azure Business Unit, with 6...

Job Title: Player Support Team LeadAt Miniclip, we're looking for a highly skilled and experienced Player Support Team Lead to join our team. As a key member of our Player Experience department, you will be responsible for leading a team of support specialists and ensuring that our players receive exceptional support and service.Key Responsibilities:Manage a...

Job Title: Player Support Team LeadAt Miniclip, we are seeking a highly skilled and experienced Player Support Team Lead to join our team. As a key member of our Player Experience department, you will be responsible for leading a team of support specialists and ensuring that our players receive exceptional support and service.Key Responsibilities:Manage a...

Customer Support FR/ES Speaker @ MoveWORK To respond to incoming requests from platform users via the various communication channels;Responsibilities:Follow up requests until they are resolved in accordance with the internal process;Respond quickly and effectively to emergencies and reassure customers in the event of a problem;Escalate any difficulties...

**Role Purpose**: To lead, coach and performance manage a team of Customer Support Advisors and Senior Customer Support Advisors. To plan and monitor the day to day performance of the customer support operation for the Interactive and Retail business including proactive and reactive responses. **Key Responsibilities** - Overall accountability and...

Job SummaryWe are seeking a highly skilled Customer Support Associate to join our Umbrella Functional Consulting & Support Team. As a Customer Support Associate, you will be responsible for managing reservations, handling requests and complaints, and providing exceptional customer service to our clients.Key ResponsibilitiesManage reservations, including date...

Customer Service Team LeaderAs a Customer Service Team Leader at OVHcloud, you will be responsible for leading a team of customer service representatives in providing exceptional support to our customers.Main Responsibilities:Develop and implement strategies to improve customer satisfaction and service deliveryLead and manage a team of customer service...

What will you be doing at Miniclip?As a Lead your main tasks are to:Manage a team:Conduct regular 1-o-1, meetings and give feedback to the team members to help them to achieve their goalsL&D - Create and follow the team's soft and hard skill development plan to guarantee defined progressionDefine tasks and priorities for the teamHiring and new employee...

Job DescriptionMiniclip is seeking a highly skilled and experienced Team Lead to join our Player Experience team. As a key member of our team, you will be responsible for guiding, training, and motivating a team of support agents to deliver exceptional customer service and a better game experience to our players.Key Responsibilities:Manage a team of support...

Job Title: Player Support Team LeadMiniclip is seeking a highly motivated and experienced Player Support Team Lead to join our team. As a key member of our Player Experience team, you will be responsible for guiding, training, and motivating a team of support agents to deliver exceptional customer service and a better game experience to our players.Main...