Customer Experience Team Lead

Customer Care AgentAt Abroad Experience, we're seeking a highly skilled and customer-focused Customer Care Agent to join our team at our European HQ in Zoetermeer. As the key contact person for European customers, you'll work closely with our team and the second line of support to provide exceptional customer service. Your duties will include handling...

**Customer Care Role**OverviewAs a Customer Care Agent at Abroad Experience, you will be the key point of contact for European customers, handling incoming communications and contributing to improve customer satisfaction. Your duties include maintaining expert knowledge of our company products and services, providing vital insights of customer needs, and...

At Miniclip, we are seeking a highly skilled Team Lead to join our Player Experience team. The ideal candidate will be responsible for guiding, training, and motivating the team to deliver exceptional customer service and a better game experience to our players.Key Responsibilities:Manage a team of customer support specialists to ensure timely and effective...

Customer Support ManagerAt Promote Project, we're shaping the future of Web3 and NFT ecosystems. Our team is passionate about crafting seamless customer experiences and delivering exceptional support to our community. We're seeking a seasoned Customer Support Manager to lead our customer support team and ensure the highest level of service for our users.Key...

**About Customer Labs in Lisbon**Lisbon, Portugal's vibrant capital city, is a hub of rich history and culture. The majestic São Jorge Castle overlooks the Tagus Estuary and Ponte 25 de Abril suspension bridge. Nearby, the National Azulejo Museum showcases centuries-old ceramic tiles.We engineer exceptional customer experiences for forward-thinking brands...

Logistics and Customer Experience SpecialistWe are seeking a skilled Logistics and Customer Experience Specialist to join our team at Abroad Experience. As a key member of our logistics department, you will be responsible for providing exceptional customer service and support to our clients.About the Role:You will operate as the primary point of contact for...

About CombellAs the market leader in hosting services, Combell has established itself as a one-stop partner for IT infrastructure, websites, and applications. With its extensive expertise, the company assists businesses in overcoming specific IT challenges or optimizing their existing infrastructure in terms of continuity, availability, security, and cost...

Role Overview">We are seeking a skilled Customer Success Team Lead to join our team in Lisbon. The ideal candidate will have 3+ years of experience in customer success or account management and be fluent in English and French.">About the Role">This is a unique opportunity to work with a diverse book across multiple industries and make a significant impact...

At Codacy Automated Co, we are seeking a seasoned Customer Success Team Lead who will spearhead our customer success efforts and drive growth. This is an exceptional opportunity to join a dynamic team that prioritizes customer satisfaction and retention.About the RoleWe are looking for a highly skilled professional with a proven track record of success in...

About LisbonLisbon, the capital city of Portugal, boasts a unique blend of hilly terrain and stunning coastal views. The imposing São Jorge Castle offers breathtaking vistas of the old city's pastel-colored buildings, the Tagus Estuary, and the Ponte 25 de Abril suspension bridge.A Company OverviewCustomer Labs is an international service company...

About the RoleWe are seeking an experienced Software Engineering Team Lead to join our dynamic team at Team Global. As a key member of our software engineering team, you will play a vital role in leading the development of applications designed to streamline the management and sale of domain names, hosting, mail, and cloud services.Your ResponsibilitiesLead...

Job Summary:The 317 Elite Sales Team is seeking a highly skilled Customer Experience Representative to join our dynamic team. As a key member of our sales team, you will play a vital role in delivering exceptional customer experiences through online engagement.About the Role:As a Sales Specialist - Online Engagement, you will be responsible for evaluating...

About the RoleWe are seeking an experienced Software Team Lead to join our Software Engineering team at Team Global. As a key member of our team, you will play a vital role in leading the development of applications designed to streamline the management and sale of domain names, hosting, mail, and cloud services.ResponsibilitiesLead and Mentor: Guide...

About Indie CampersWe are a leading campervan marketplace, dedicated to making road trips accessible to everyone. Our digital approach and customer-centric focus have enabled us to develop a strong booking experience and offer high-quality road trips at affordable prices.With over one million nights rented through our platform, we have welcomed more than...

About the RoleWe are seeking a highly skilled Senior Functional Team Lead to join our team. As a key member of our organization, you will be responsible for leading our team of functional analysts and driving the delivery of high-quality projects.Key ResponsibilitiesLead a team of functional analysts in the delivery of projectsDevelop and maintain strong...

About the RoleWe're seeking a seasoned Customer Success leader to drive our first-ever Scaled Customer Success team in Lisbon. As the driving force behind this new initiative, you'll play a pivotal role in shaping the team's success and making an immediate impact.ResponsibilitiesLead a team of 8+ CSMs focused on driving customer experience, adoption,...

Customer Experience Analyst Job DescriptionAbout the Role: FedEx, the world's largest express transportation company, is seeking a skilled Customer Experience Analyst to join our European Continuous Improvement Team. As a vital member of our team, you will work on high-impact cross-functional projects aimed at enhancing our customer experience across Europe....

Minacs is seeking a Customer Experience Quality Lead to join our team in Lisbon, Portugal. As a key member of our quality assurance team, you will be responsible for ensuring that our customers receive exceptional support throughout their pre and post-flight journey.About the Role:The Customer Experience Quality Lead will work closely with our contact center...

About the Role:We are seeking a highly skilled Senior Customer Support Team Lead to join our team at RoomRaccoon.Key Responsibilities:Lead and guide Customer Support Consultants towards excellence in providing high-quality support to our customers.Manage complex customer issues and escalations, ensuring a seamless operation of our customer support...

At Zendesk, Inc., we're excited to offer an exceptional opportunity for a skilled Customer Success Team Lead to join our Global Scaled Customer Success organization in Lisbon. As a visionary leader, you'll play a pivotal role in shaping the team's success and driving customer experience, adoption, optimization, and retention.About the RoleThis is an...