Customer Experience Lead

**Customer Care Role**OverviewAs a Customer Care Agent at Abroad Experience, you will be the key point of contact for European customers, handling incoming communications and contributing to improve customer satisfaction. Your duties include maintaining expert knowledge of our company products and services, providing vital insights of customer needs, and...

Customer Care AgentAt Abroad Experience, we're seeking a highly skilled and customer-focused Customer Care Agent to join our team at our European HQ in Zoetermeer. As the key contact person for European customers, you'll work closely with our team and the second line of support to provide exceptional customer service. Your duties will include handling...

**About Customer Labs in Lisbon**Lisbon, Portugal's vibrant capital city, is a hub of rich history and culture. The majestic São Jorge Castle overlooks the Tagus Estuary and Ponte 25 de Abril suspension bridge. Nearby, the National Azulejo Museum showcases centuries-old ceramic tiles.We engineer exceptional customer experiences for forward-thinking brands...

Job TitleCustomer Experience Team LeadJob OverviewWe are seeking an experienced Customer Experience Team Lead to join our team at HiBob. In this role, you will be responsible for leading a team of Customer Support Specialists and ensuring exceptional service delivery and customer satisfaction.About the RoleYou will play a pivotal role in tracking key...

About LisbonLisbon, the capital city of Portugal, boasts a unique blend of hilly terrain and stunning coastal views. The imposing São Jorge Castle offers breathtaking vistas of the old city's pastel-colored buildings, the Tagus Estuary, and the Ponte 25 de Abril suspension bridge.A Company OverviewCustomer Labs is an international service company...

Logistics and Customer Experience SpecialistWe are seeking a skilled Logistics and Customer Experience Specialist to join our team at Abroad Experience. As a key member of our logistics department, you will be responsible for providing exceptional customer service and support to our clients.About the Role:You will operate as the primary point of contact for...

About Indie CampersWe are a leading campervan marketplace, dedicated to making road trips accessible to everyone. Our digital approach and customer-centric focus have enabled us to develop a strong booking experience and offer high-quality road trips at affordable prices.With over one million nights rented through our platform, we have welcomed more than...

Minacs is seeking a Customer Experience Quality Lead to join our team in Lisbon, Portugal. As a key member of our quality assurance team, you will be responsible for ensuring that our customers receive exceptional support throughout their pre and post-flight journey.About the Role:The Customer Experience Quality Lead will work closely with our contact center...

About the Role We are seeking a skilled Project Lead to join our team at Arquiconsult, focusing on Customer Experience. Key Responsibilities • Design and implement business solutions using Microsoft Dynamics 365, with a focus on integrated management solutions. • Collaborate with cross-functional teams to deliver high-quality solutions...

About the RoleWe're seeking a seasoned Customer Success leader to drive our first-ever Scaled Customer Success team in Lisbon. As the driving force behind this new initiative, you'll play a pivotal role in shaping the team's success and making an immediate impact.ResponsibilitiesLead a team of 8+ CSMs focused on driving customer experience, adoption,...

We are in the business of empowering people, innovating software solutions that improve their experiences. Our approach to delivering Enterprise Resource Planning (ERP) is self-driving, adaptive, and intuitive, changing the way people work.Our solutions empower people and deliver a better experience so they can focus on meaningful work. Read more about how...

About UsCleverly Lda (Portugal) is a dynamic and fast-growing company, committed to delivering exceptional customer experiences.SalaryWe offer a competitive salary of €60,000 per annum, commensurate with experience.Job DescriptionAs a Strategic Customer Experience Lead, you will be responsible for working across different sizes and segments of customers,...

Company OverviewPromote Project is a leading innovator in the Web3 and NFT ecosystems, dedicated to creating seamless customer experiences. We are passionate about delivering exceptional support to our community.Job SummaryWe are seeking an experienced Customer Support Manager to lead our customer support team and ensure the highest level of service for our...

About the RoleThe Customer Insights Manager plays a pivotal role in driving the delivery of exceptional customer experiences across all touchpoints. Collaborating with both internal and external stakeholders, this role involves reviewing, governing, and proposing improvements to digital and physical customer touchpoints.ResponsibilitiesDevelop a deep...

Customer Service ExpertiseWe are seeking a skilled Customer Service Representative to join our team at Cryptostart. As a dedicated and organized professional, you will lead high-performing remote teams to deliver exceptional customer experiences.Key Responsibilities:Lead remote teams to achieve customer service excellenceDevelop and implement customer...

Job Summary: We are seeking a highly skilled Project Lead to manage customer relationships and drive business growth in the German market.Main Responsibilities:Act as the internal point of contact for customers and build strong relationships with key stakeholders.Develop and implement strategies to grow profitable sales and improve customer...

Customer Experience Manager Mission Amplifon is a global leader in hearing care solutions, and we're looking for a talented individual to join our international Marketing team. Your TasksDevelop and implement strategies to improve lead conversion and appointment rates.Collaborate with cross-functional teams to design and execute customer contact...

Job Overview:Savoy Signature is seeking a skilled professional to lead our customer experience strategy. Reporting directly to the Chief Commercial Officer, the successful candidate will be responsible for:Key Responsibilities: Analyzing customer feedback and data to identify improvement opportunities Collaborating with cross-functional teams to develop new...

About the RoleAt Match Digital, we're seeking a highly skilled Senior Customer Experience Strategist to drive our customer-centric approach. This is an exciting opportunity for a seasoned professional to lead our efforts in delivering exceptional customer experiences across all touchpoints.

About ZendeskAt Zendesk, we empower businesses to deliver exceptional customer experiences. Our software helps organizations build meaningful connections with their customers, driving growth and loyalty.Job Title: Customer Success Manager - Scaled Customer Experience LeadLocation:Lisbon, PortugalSalary:$80,000 - $100,000 per year, depending on...