Service Desk Engineer

Há 5 dias


Lisboa, Lisboa, Portugal TN Portugal Tempo inteiro
Social network you want to login/join with:

Service Desk Engineer (with Splunk), Lisbon

Client:

LUZA Group

Location:

Lisbon, Portugal

Job Category:

Other

EU work permit required:

Yes

Job Reference:

95b949d8929b

Job Views:

4

Posted:

15.03.2025

Job Description:

Job Title: Service Desk Engineer (with Splunk)

Location: Portugal

Work Regime: Remote

Step into a dynamic ecosystem where the future of business is created and lived every day. Be part of it

At LUZA Group, passion, perseverance, and the drive to excel define our path to success.

Founded in 2006, we are a Portuguese multinational with over 1,200 talented professionals and a turnover surpassing 30M. With a strong presence in key markets: Portugal, Spain, Morocco, Brazil, Mexico, the United States, and China, we deliver innovative solutions in engineering, IT, design, consulting, Industry 4.0, training, and recruitment. Our people and their talent power everything we do.

This is a moment of growth and opportunity. The future belongs to visionary minds. Will you join us?

Overview / Summary:

We are looking for a Service Desk Engineer to join our company.

Requirements:

1. In-depth understanding of Splunk (mandatory); Apache NiFi and Elastic (are a plus).
2. 1st and 2nd level support (mandatory): Ability to handle more complex requests independently.
3. Troubleshooting (mandatory): Ability to quickly identify and resolve technical issues.
4. Customer service: Providing excellent customer support and service quality.
5. Documentation: Accurate documentation of all requests and solutions.
6. Teamwork: Collaborate with technicians and engineers to find solutions.
7. Continuing Education: Willingness to continuously train in the above technologies.
8. Incident management: Management and tracking of incidents and service requests.
9. Escalation processes: Knowledge of escalation routes and procedures.
10. Multi-tasking: Ability to manage multiple requests simultaneously.
11. Process improvement: Contribution to process optimization and efficient operations.

#VisionaryFuture - Build the future, join our living ecosystem

#J-18808-Ljbffr
  • Service Desk Engineer

    3 semanas atrás


    Lisboa, Lisboa, Portugal Tn Portugal Tempo inteiro

    Social network you want to login/join with:Step into a dynamic ecosystem where the future of business is created and lived every day. Be part of it At LUZA Group, passion, perseverance, and the drive to excel define our path to success.Founded in 2006, we are a Portuguese multinational with over 1,200 talented professionals and a turnover surpassing 30M....

  • Service Desk Engineer

    3 semanas atrás


    Lisboa, Lisboa, Portugal Datasmart Lda Tempo inteiro

    2 days ago Be among the first 25 applicantsDirect message the job poster from DataSmart LdaAbout Us: DataSmart is a Portuguese company, positioning itself as a consulting company of excellence, with over 20 years of existence. We are specialized in Technologies and Information Systems services, for the Portuguese and International markets. We pride ourselves...

  • Help Desk Engineer

    Há 3 dias


    Lisboa, Lisboa, Portugal TN Portugal Tempo inteiro

    OverviewL&UZA Group is a leading provider of innovative solutions in engineering, IT, design, consulting, and training. We have a strong presence in key markets around the world and empower our people to create value for our clients and drive business growth.Job DescriptionWe are seeking an experienced Service Desk Engineer to join our team. As a Service...

  • Service Desk

    4 semanas atrás


    Lisboa, Lisboa, Portugal GrabJobs Tempo inteiro

    Service Desk - with Growth Opportunities, LisboaClient:AkapeopleLocation:Lisboa, PortugalJob Category:Other-$0-0/monthlyEU work permit required:YesJob Views:45Posted:24.01.2025Expiry Date:10.03.2025Job Description:We are looking for a creative Service Desk to join our productive team at Akapeople in Braga.Growing your career as a Full Time Service Desk is a...


  • Lisboa, Lisboa, Portugal TN Portugal Tempo inteiro

    Key FeaturesL&UZA Group is a dynamic and innovative company that offers a range of exciting opportunities for talented individuals. As a Service Desk Engineer, you will be part of a collaborative team that works together to deliver exceptional customer service and technical support.ResponsibilitiesProvide technical support and resolve complex technical...

  • Service Desk Technician

    4 semanas atrás


    Lisboa, Lisboa, Portugal Rumos Consulting Tempo inteiro

    Com mais de 30 anos de experiência, a Rumos Consulting atua na área da Consultoria em Tecnologias de Informação, entregando soluções nas áreas de Modern Workplace & Apps, Data, Analytics & Artificial Intelligence, Digital Business Automation, Enterprise Service Management, Digital Design Strategy & Marketing, Project Management Office, Workplace...


  • Lisboa, Lisboa, Portugal Hexa Consulting Tempo inteiro

    Job Title: IT Service Desk AnalystSummaryWe are seeking an experienced IT Service Desk Analyst to join our team in Brussels, Belgium.This role requires EU citizenship and the ability to obtain EU clearance.Key ResponsibilitiesProvide Level 1 (L1) ICT support to users via telephone, email, ticketing systems, walk-in IT kiosk, and other on-site user...

  • Service Desk

    Há 6 dias


    Lisboa, Lisboa, Portugal Ytech Tempo inteiro

    Gostamos de resolver problemas e não passamos um dia sem procurar soluções inovadoras.A Ytech é uma start-up tecnológica focada nos setores de IT e Telecomunicações que atua em duas principais áreas: desenvolvimento de projetos nacionais e projetos internacionais remotos.Ready to join us, Service Desk?Experiência em suporte técnico e atendimento ao...

  • Service Desk Technician

    1 semana atrás


    Lisboa, Lisboa, Portugal Claranet Portugal Tempo inteiro

    Service Desk Technician (Italian Speaker)Join to apply for the Service Desk Technician (Italian Speaker) role at Claranet Portugal.Right now, we are looking for a Service Desk Technician to integrate our internal team, based in Lisbon.Your responsibilities include: Provide premium service level to our customers.Troubleshoot software and hardware issues in...

  • Help Desk Engineer

    1 dia atrás


    Lisboa, Lisboa, Portugal Grabjobs Tempo inteiro

    About the RoleWe are looking for a highly skilled Service Desk Operator to join our team at Netcompany-Intrasoft. As a Service Desk Operator, you will be responsible for managing incidents, providing technical expertise, and delivering exceptional customer service.Responsibilities Include:Managing incidents: From initial reporting to resolution, ensuring...


  • Lisboa, Lisboa, Portugal Gruporumos Tempo inteiro

    Join to apply for the Service Desk Technician role at Grupo RumosBe among the first 25 applicantsNa Sequência Do Crescimento Da Nossa Equipa RecrutamosService Desk TechnicianCom mais de 30 anos de experiência, a Rumos Consulting atua na área da Consultoria em Tecnologias de Informação, entregando soluções nas áreas de Modern Workplace & Apps, Data,...

  • Service Desk

    2 semanas atrás


    Lisboa, Lisboa, Portugal Ytech Tempo inteiro

    Gostamos de resolver problemas e não passamos um dia sem procurar soluções inovadoras. A Ytech é uma start-up tecnológica focada nos setores de IT e Telecomunicações que atua em duas principais áreas: desenvolvimento de projetos nacionais e projetos internacionais remotos.Ready to join us, Service Desk?- Experiência em suporte técnico e atendimento...


  • Lisboa, Lisboa, Portugal TN Portugal Tempo inteiro

    Role Overview We are seeking a highly skilled and experienced IT Support Manager to join our dynamic team. The ideal candidate will have a minimum of 3-5 years of experience in a similar role, specifically in IT Operations, IT Service Delivery, or Service Desk departments. Main Responsibilities: Responsible for resolving complex technical issues escalated...

  • Service Desk Expert

    Há 6 dias


    Lisboa, Lisboa, Portugal Hcltech Tempo inteiro

    Our StoryAt HCLTech, we believe in fostering a culture of innovation and collaboration. As a Service Desk Agent, you will be part of a dynamic team that drives business growth and customer satisfaction.

  • Service Desk Agent

    Há 4 dias


    Lisboa, Lisboa, Portugal TN Portugal Tempo inteiro

    Job Summary: We are seeking a Service Desk Agent to join our team in Lisbon. As a Service Desk Agent, you will be responsible for providing exceptional customer service at a national and international level.Your Key Responsibilities:Provide timely and effective support to customers through various communication channels;Manage multiple processes...

  • Service Desk Engineer

    4 semanas atrás


    Lisboa, Lisboa, Portugal GrabJobs Tempo inteiro

    Social network you want to login/join with:Step into a dynamic ecosystem where the future of business is created and lived every day. Be part of itAt LUZA Group, passion, perseverance, and the drive to excel define our path to success.Founded in 2006, we are a Portuguese multinational with over 1,200 talented professionals and a turnover surpassing 30M. With...


  • Lisboa, Lisboa, Portugal Decskill Tempo inteiro

    .Decskill nasceu em 2014 como uma Empresa de Consultoria em Tecnologia da Informação e com a premissa que o seu maior ativo são as suas pessoas.Com o propósito de criar valor através do conhecimento e do talento, a Decskill promove uma cultura de excelência e investe no desenvolvimento e bem-estar dos colaboradores.Com mais de 600 profissionais...

  • Service Desk

    2 semanas atrás


    Lisboa, Lisboa, Portugal Ytech Tempo inteiro

    Gostamos de resolver problemas e não passamos um dia sem procurar soluções inovadoras. A Ytech é uma start-up tecnológica focada nos setores de IT e Telecomunicações que atua em duas principais áreas: desenvolvimento de projetos nacionais e projetos internacionais remotos. Ready to join us, Service Desk?Experiência em suporte técnico e atendimento...


  • Lisboa, Lisboa, Portugal Growin Tempo inteiro

    We're seeking a skilled Technical Service Desk Analyst to join our team at Growin. As a Technical Service Desk Analyst, you will be responsible for providing technical support to our employees, resolving hardware and software issues, and ensuring that all IT systems are running smoothly.About UsGrowin is a cutting-edge company that prides itself on...

  • Service Desk Analyst

    4 semanas atrás


    Lisboa, Lisboa, Portugal Capgemini Tempo inteiro

    Service Desk Analyst (Dutch & English Speaker, Portugal)CapgeminiLisboaEUR 20000 - 30000At Capgemini Engineering, the world leader in engineering services, we bring together a global team of engineers, scientists, and architects to help the world's most innovative companies unleash their potential. From autonomous cars to life-saving robots, our digital and...