Hotel quality manager

2 meses atrás


Évora, Portugal Stay Hotels Tempo inteiro

Empresas: Stay Hotels.

Assegurar a coesão e coordenação de equipas;.

Garantir a manutenção dos índices de satisfação dos clientes;.

Desenvolvimento das vendas internas do Hotel.

Requisitos :.

Experiência e conhecimento na área de alojamento e restauração;.

Coordenar e organizar diariamente o serviço ao cliente;.

Animar a equipa em torno da satisfação ao cliente;.

Enfoque no cliente e espírito de serviço;.

Acompanhamento da manutenção do sistema de Gestão de Qualidade e Ambiente;.

Forte sentido operacional;.

Forte em relações interpessoais;.

Pró-ativo;.

Capacidade Escuta e de negociação;.

Capacidade de antecipação;.

Capacidade de análise e de decisão;.

Capacidade de adaptação.


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