Global Travel Experience Manager

4 semanas atrás


Lisboa, Lisboa, Portugal Cross Border Talents Tempo inteiro
Job Overview

We are seeking a skilled and passionate Travel Advisor to join our Relocations Team in Lisbon, Portugal.

Responsibilities
  • Provide exceptional customer service to travelers, ensuring their experiences are hassle-free, enjoyable, and stress-free.
  • Manage bookings, handle customer inquiries, and address challenges before, during, or after trips.
  • Collaborate with suppliers and partners to resolve issues and ensure smooth operations.
  • Assist with administrative tasks, supporting the team's day-to-day operations.
Requirements
  • Native Italian Speaker with excellent written and verbal communication skills.
  • Good command of English (minimum B2 level).
  • Strong computer and internet skills to navigate booking systems and customer management tools.
  • Quick learner with the ability to adapt to new systems and processes.
  • Exceptional communication skills and a collaborative team spirit.
  • Goal-oriented with a drive to achieve performance targets.
  • Flexible and resilient, able to thrive under pressure.
  • Passion for travel and a strong interest in the travel industry.
  • Familiarity with popular destinations, airlines, and hotel chains.
Compensation and Benefits

We offer a competitive salary package, including:

  • A base salary of €1040.66 gross/month.
  • A room allowance from your first day, including training, Christmas, and holiday bonuses.
  • A food allowance to support your daily meals.

In addition, you'll enjoy:

  • Private health insurance for peace of mind.
  • A meal card to support your daily meals.
  • Holiday bonuses to help you celebrate special occasions.

We also provide relocation assistance, including:

  • Airport pick-up and support with your registration in Portugal.
  • Reimbursement of your initial flight expenses.
  • Yearly complimentary two-way flight ticket back to your home country (within the EU).
  • Accommodation in shared company apartments for the first 14 months.

Why Join Us?

This is an opportunity to grow within a global travel organization, offering a supportive and welcoming work environment, competitive compensation, and a host of benefits to help you thrive both professionally and personally.



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