Customer Support Specialist French Speaking Lisbon Oriente

4 semanas atrás


Lisboa, Lisboa, Portugal Prorekruter Jobs -Portugal Tempo inteiro

This is an exciting opportunity to join a global technology leader specializing in internet services and products as a Customer Support Specialist. You will be part of a dynamic team working in the company's office in Lisbon-Oriente, Portugal.

Company Overview

The company is renowned for innovation and revolutionizes how people access information. It provides digital tools used by billions worldwide. As a Customer Support Specialist, you will be responding to customer inquiries across multiple channels related to e-commerce, software, hardware, and wireless issues.

Salary

The salary package includes a competitive basic salary of 1,010.00€ - 1,130.00€ per month, which equates to an estimated annual salary of 12,120.00€ - 13,560.00€. Additionally, you will receive a fixed project bonus of 95€ gross / month, performance bonuses up to 120€ gross, and meal allowance of 7,23€ NET/day.

Job Description

As a Customer Support Specialist, your responsibilities will include:

  • Responding to customer inquiries across multiple channels (phone, email, chat, social media) related to e-commerce, software, hardware, and wireless issues
  • Providing pre-sales guidance, general support, and technical troubleshooting to customers
  • Maintaining a professional, consistent brand voice in all communications, both private and public
  • Escalating unresolved issues to advanced support teams and collaborating with technicians to resolve complex tickets
  • Managing and prioritizing individual ticket queues, ensuring timely follow-ups and solutions
Required Skills and Qualifications

To be successful in this role, you should possess:

  • A perfect command of French language (C2-native)
  • English language at least B2 level
  • Ready to move to Lisbon or already living there
  • Customer-oriented and enjoy interacting with people
  • Ability to work in a fast-paced environment and adapt to changing priorities
Benefits

We offer a comprehensive benefits package including:

  • Private Health Insurance from day 1
  • A Bring a Friend Program with attractive incentives
  • Complete online hiring process regulated
Others

Please note that EU citizenship or a residence permit in Portugal is mandatory. The expected start date is 04/12/2024. If you are interested in this opportunity, please apply with your CV.



  • Lisboa, Lisboa, Portugal Buscojobs Portugal Tempo inteiro

    We are looking for a French-speaking Customer Support Specialist to join our team in Lisbon, Portugal. This exciting opportunity allows you to leverage your language skills and provide excellent service to customers while working in a dynamic international environment.About the RoleThis role involves managing customer interactions and ensuring high levels of...

  • Customer Support Specialist

    3 semanas atrás


    Lisboa, Lisboa, Portugal Cross Border Talents Tempo inteiro

    OverviewAs a Customer Support Specialist with Cross Border Talents, you will play a vital role in ensuring the satisfaction of our French-speaking customers. Based in Lisbon, Portugal, this position requires strong communication skills, a keen attention to detail, and the ability to work effectively in a fast-paced environment.


  • Lisboa, Lisboa, Portugal Cross Border Talents Tempo inteiro

    At Cross Border Talents, we're looking for a skilled French Customer Support Specialist to join our team in Lisbon. As a key member of our customer support team, you'll be responsible for delivering exceptional support to our French-speaking customers via phone, email, and chat.**Key Responsibilities:**Provide top-notch customer support to French-speaking...


  • Lisboa, Lisboa, Portugal Savior Artigos Texteis Lda Tempo inteiro

    About Our Company: Savior Artigos Texteis Lda is a customer-centric organization that prides itself on delivering exceptional service and support to our clients. We are currently seeking a highly skilled and dedicated French Language Support Specialist to join our team in Lisbon, Portugal.**Job Summary:**We are looking for a talented individual who can...


  • Lisboa, Lisboa, Portugal Prorekruter Jobs -Portugal Tempo inteiro

    About UsWe are a leading technology company specializing in internet services and products. Our mission is to revolutionize how people access information, providing digital tools used by billions worldwide.Job SummaryWe are seeking a highly skilled Customer Support Specialist to join our team in Lisbon. As a key member of our customer support team, you will...


  • Lisboa, Lisboa, Portugal Customer Labs Tempo inteiro

    Customer Support Specialist OpportunityWe are seeking a highly skilled and Italian-speaking Customer Support Specialist to join our team at Customer Labs. This role will be based in Lisbon or remote, with flexible working hours and a competitive salary package.About the RoleThis is an exciting opportunity for an Italian-speaking professional to provide...


  • Lisboa, Lisboa, Portugal CBT Tempo inteiro

    Job OverviewWe are seeking a skilled Lisbon French Language Support Specialist to join our team in Lisbon, Portugal. As a key member of our customer support team, you will be responsible for providing exceptional service to our clients in French.About the RoleThis is an exciting opportunity to work with a dynamic company in a beautiful and culturally rich...


  • Lisboa, Lisboa, Portugal Cross Border Talents Tempo inteiro

    Unlock a Thrilling Career in Sunny LisbonImagine starting a new chapter in one of Europe's most vibrant capitals, where your career will flourish alongside the city's dynamic atmosphere.We're seeking a skilled French customer support specialist to join our globally acclaimed Website Solutions company as part of their French Customer Service Team. As a key...


  • Lisboa, Lisboa, Portugal Blu Selection Tempo inteiro

    About the RoleThis is a key position in our team, responsible for delivering exceptional customer experiences to French-speaking clients. The ideal candidate will be fluent in French and English, with at least 1 year of experience in customer-facing roles.Key Responsibilities:Provide top-notch support to clients through various communication channels.Solve...


  • Lisboa, Lisboa, Portugal Cross Border Talents Tempo inteiro

    Job Title: French Customer Service Specialist - Lisbon Role">About the Company: At Cross Border Talents, we are committed to providing exceptional support to our customers. Our team is dedicated to helping customers across various channels with their subscription, billing, and technical issues.">Job Summary: We are seeking a highly skilled and fluent...


  • Lisboa, Lisboa, Portugal Umbrella Functional Consulting & Support Team Tempo inteiro

    Umbrella Functional Consulting & Support Team is seeking a highly skilled French-Speaking Customer Support Specialist to join their team in Lisbon, Portugal. This role offers an excellent opportunity for individuals who are passionate about delivering exceptional customer service and support.About the RoleThe successful candidate will be responsible for...


  • Lisboa, Lisboa, Portugal Tn Portugal Tempo inteiro

    Role OverviewWe are seeking a skilled Technical Support Specialist to join our team in Braga, Portugal. As a key member of our customer support team, you will play a vital role in ensuring the satisfaction of our French-speaking customers.About the RoleThis is a full-time position working on rotating shifts, including nights and weekends. The successful...


  • Lisboa, Lisboa, Portugal Buscojobs Portugal Tempo inteiro

    Company OverviewPhotocentric is a fast-growing business that empowers people in service organizations with innovative Enterprise and Business software solutions. We've innovated and taken a new approach to delivering ERP that works for people.">SalaryThe estimated annual salary for this position is around $50,000-$60,000 depending on experience and...


  • Lisboa, Lisboa, Portugal Cross Border Talents Tempo inteiro

    We are seeking a talented Italian-speaking customer support specialist to join our Cross Border Talents team in Lisbon, Portugal. This is a fantastic opportunity for native Italian speakers looking to advance their career in customer support.**Job Summary:**As an Italian Customer Support Specialist, you will be responsible for providing top-notch support to...


  • Lisboa, Lisboa, Portugal Cross Border Talents Tempo inteiro

    Key Highlights:We are seeking a skilled French-Speaking Customer Service Representative to join our team in Lisbon, Portugal.This is an exciting opportunity to be part of a growing company within the website technical solutions industry, where you will have the chance to expand your skills, develop your career, and grow professionally.About the Role:In this...


  • Lisboa, Lisboa, Portugal Blu Selection Tempo inteiro

    At Blu Selection, we empower sales and marketing teams worldwide with innovative tools that streamline their work. Since 2010, our cloud-based software has been trusted by over 100,000 companies across 179 countries, employing a diverse team of more than 850 employees from 50+ nationalities.About the RoleWe are seeking a highly skilled Customer Support...


  • Lisboa, Lisboa, Portugal Service-Team - Jobboard Tempo inteiro

    At Service-Team - Jobboard, we're seeking a highly skilled Global French Language Support Specialist to join our team. This exciting opportunity will allow you to work with a leading BPO player in the industry, supporting their pursuit to increase their French-speaking Customer Service Team for a major worldwide search engine.Job Summary:We're looking for an...


  • Lisboa, Lisboa, Portugal Sitel Corp. Tempo inteiro

    Company OverviewSitel Corp., a renowned European bank with a global reach, offers a unique opportunity for a professional French Customer Support Specialist to join their team in sunny Lisbon, Portugal. SalaryThe estimated salary for this role is €35,000 - €45,000 per annum, depending on experience and qualifications. Job DescriptionAs a customer...


  • Lisboa, Lisboa, Portugal Language Matters Tempo inteiro

    About the RoleWe are seeking a skilled French speaker to join our team as a Customer Support Specialist. As a key member of our customer service team, you will be responsible for assisting French and English speaking clients with product enquiries.About the CompanyLanguage Matters is a leading provider of language services, dedicated to delivering...


  • Lisboa, Lisboa, Portugal CBTalents Tempo inteiro

    Company OverviewCBTalents, a leading international company, is seeking a dedicated French-speaking professional to join our dynamic team in Lisbon. Our company provides exceptional customer service solutions to global clients.Job SummaryThis role involves handling customer inquiries through multiple channels, providing first-line customer support, and...