Automotive Technical Support Specialist

4 semanas atrás


Lisboa, Lisboa, Portugal Msx International Inc. Tempo inteiro

Job Summary
At Msx International Inc., we are seeking an experienced Automotive Technical Support Specialist to join our team in Lisbon. The ideal candidate will provide advanced technical assistance to dealerships and service centers, communicate effectively with customers, and diagnose technical problems in vehicles and automotive systems.

Main Responsibilities

  • Provide advanced technical assistance to dealerships and service centers
  • Communicate effectively with customers to understand their concerns and provide solutions
  • Diagnose and troubleshoot technical problems in vehicles and automotive systems
  • Analyze technical data and utilize diagnostic tools to identify and resolve issues promptly
  • Stay up-to-date with the latest developments in automotive technology
  • Maintain detailed records of customer interactions, technical issues, and solutions provided
  • Contribute to the development and updating of technical documentation, manuals, and troubleshooting guides

Requirements
  • Medium-high English level (B2-C1)
  • High proficiency in Portuguese (C2-native)
  • Minimum 2 years of experience as a Technical Support in the automotive industry or similar experience

What We Offer
  • Part of a great team of professionals in an internationally consolidated company
  • Acquire a global vision of the automotive sector
  • Hybrid work system
  • Internal training plan
  • Additional incentives for employee referral programs

About Us
At Msx International Inc., we empower Movers and Makers to thrive in our ever-changing world. We harness our expertise in mobility, the creativity of our global teams, and the power of technology to craft tailored and innovative solutions. We are an equal opportunities employer and positively encourage applications from suitably qualified candidates.

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