Chinese Support Specialist for Multinational Company

2 semanas atrás


Lisboa, Lisboa, Portugal Buscojobs Portugal Tempo inteiro
Company Overview

Cross Border Talents, a top BPO company in Lisbon, Portugal, is recruiting Chinese Customer Support Agents to work with one of the biggest companies in Portugal. This global leader offers a competitive salary and benefits package.

Job Description

The successful candidate will provide exceptional customer service to clients worldwide while working with prestigious brands. Key responsibilities include:

  • Answering inbound calls and responding to customer inquiries
  • Resolving customer service issues in a timely and empathetic manner
  • Maintaining accurate records of consumer inquiries and feedback on the customer services database
Required Skills and Qualifications

To succeed in this role, you will need:

  • Fluency in Mandarin (C1/C2 level or native)
  • Good knowledge of English (B2 level)
  • A typing speed of 25 words per minute
  • Availability to work rotating shifts
  • Excellent communication and listening skills
  • Good time management and team spirit
Benefits

This position offers a range of benefits, including:

  • Competitive salary
  • Meal vouchers
  • Fixed-term employment contract with potential for renewal
  • Private health insurance after six months

Estimated Salary: €35,000 - €50,000 per year, depending on experience.



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