Chinese Support Specialist for Multinational Company
2 semanas atrás
Cross Border Talents, a top BPO company in Lisbon, Portugal, is recruiting Chinese Customer Support Agents to work with one of the biggest companies in Portugal. This global leader offers a competitive salary and benefits package.
Job DescriptionThe successful candidate will provide exceptional customer service to clients worldwide while working with prestigious brands. Key responsibilities include:
- Answering inbound calls and responding to customer inquiries
- Resolving customer service issues in a timely and empathetic manner
- Maintaining accurate records of consumer inquiries and feedback on the customer services database
To succeed in this role, you will need:
- Fluency in Mandarin (C1/C2 level or native)
- Good knowledge of English (B2 level)
- A typing speed of 25 words per minute
- Availability to work rotating shifts
- Excellent communication and listening skills
- Good time management and team spirit
This position offers a range of benefits, including:
- Competitive salary
- Meal vouchers
- Fixed-term employment contract with potential for renewal
- Private health insurance after six months
Estimated Salary: €35,000 - €50,000 per year, depending on experience.
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