Insurance Policy Support Specialist for a Multinational Company

4 semanas atrás


Lisboa, Lisboa, Portugal Buscojobs Portugal Tempo inteiro

About Webhelp

Company Overview

We are a French multinational BPO company making business more human for the world's most exciting brands. Our diverse team of game-changers from over 140 locations in 60 countries is dedicated to providing exceptional customer experiences.

Salary and Benefits

As an Insurance Policy Support Specialist, you can expect a strong compensation package including 14 monthly payments per year plus bonus, monthly meal allowance paid in voucher card (net), private health insurance, and personal and career development programs.

Job Description

Your primary responsibility will be to provide telephone and chat support to clients seeking information about their insurance policies. You will process requests via our client policy administration system, write and send replies to letters/emails, index and electronically archive documents, handle policy change requests, and make claims and cancel requests.

Requirements
  • Native or proficient in Romanian (C2) and fluent in English (B2)
  • Previous customer experience preferred
  • Excellent verbal and writing skills with a formal and diplomatic stance
  • Proactive, self-motivated, and great team player
What We Offer
  • Strong compensation package (€3,500 per month + bonus)
  • Monthly meal allowance paid in voucher card (net)
  • Private Health Insurance from day 1
  • Personal and career development programs and mentoring
  • Possibility to participate in a growing multicultural project
  • Flexible schedule
  • Diverse work environment with people from over 75 nationalities
  • Many discounts in local businesses and free medical appointments at the office


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