Insurance Policy Coordinator

4 semanas atrás


Lisboa, Lisboa, Portugal Phiture Tempo inteiro

**About Us**: Phiture, an international insurer specialized in luxury goods and property insurance, is seeking an Insurance Policy Coordinator to join our team. Our company values diversity and collaboration, offering exciting opportunities for personal and professional growth. We prioritize a healthy work-life balance, providing a 35-hour workweek and hybrid working schedule.

The Role: As an Insurance Policy Coordinator, you will be responsible for preparing and administering insurance policies efficiently. Your main objective will be to provide high-quality administrative support to underwriters, brokers, and clients. You will have Administrative Decision-Making Authority based on pre-established criteria defined in an Authority Letter with varying limits according to your experience and seniority.

**Key Responsibilities:**

  • Office-based administration work to ensure the efficient processing of administration requests with specific analysis from stakeholders including external brokers and end clients as well as internal underwriting teams.
  • First point of contact for brokers and clients to provide superb customer experience by answering all internal and external questions.
  • Accurate, timely, and efficient data entry of insurance risks as per our standards to achieve Service Excellence, along with general administrative duties.
  • Ensuring constant superb quality output by performing regular Quality Audits.
  • Testing and supporting UAT as well as new administrative tools, processes, and documentation.
  • Liaising with internal and external parties to respond to and resolve queries within processing deadlines.
  • Delivering exceptional service standards/KPIs.
  • Supporting data cleansing and mass change processing projects.
  • Preparing management information reports as requested using various reporting tools and methods.

**Person Specification:**

  • Proficient in English.
  • Good interpersonal skills with the ability to work as a member of various teams.
  • Curious, willing to learn, and showing a challenging conventions spirit.
  • Excellent accuracy and attention to detail to produce high-quality output even when dealing with high volume and under time pressure.
  • Multi-task ability.
  • Ability to organize, prioritize, and plan workload to meet deadlines.
  • Demonstrating personal integrity; doing what they say they'll do when they said they'd do it.
  • Personable, able to develop rapport easily and build relationships across and outside Phiture.
  • Good Customer Focus.
  • Expresses a 'can-do' attitude.

We offer a competitive salary range between **€25,000 - €35,000**, depending on your level of experience and qualifications. Additionally, we provide a range of benefits, including health insurance, gym allowance, pension plan, and 25 days of annual leave plus 2 Hiscox Days (Extra two Annual Leave).

**Why Join Us?**: At Phiture, we value teamwork and collaboration, with many opportunities to engage and contribute to our open culture. You will work with amazing people and be part of a unique culture that fosters inclusion and growth.



  • Lisboa, Lisboa, Portugal Phiture Tempo inteiro

    About PhiturePhiture is an international insurer specializing in luxury goods & property, and high-end professional insurance. As experts in risk, we empower people and businesses to realize their ambitions. With offices in 9 European countries, we foster an inclusive culture that encourages collaboration, offering exciting opportunities for personal and...

  • Insurance Policy Advisor

    2 semanas atrás


    Lisboa, Lisboa, Portugal Convergys Tempo inteiro

    **About the Role**We're seeking an experienced Insurance Policy Advisor to join our team in Lisbon, Portugal.**Job Overview**In this role, you'll be responsible for ensuring that performance goals are met across all operations and client expectations related to operational excellence are fulfilled.You will receive telephone calls or chats from clients...


  • Lisboa, Lisboa, Portugal Phiture Tempo inteiro

    **Job Overview**Hiscox, an international insurer specializing in luxury goods and property insurance, is seeking an Insurance Operations Coordinator to join their team. Located in Lisbon, Portugal, this role offers a unique opportunity to work in a fast-paced environment with a dynamic team.About the RoleThe Insurance Operations Coordinator will be...


  • Lisboa, Lisboa, Portugal Buscojobs Portugal Tempo inteiro

    About WebhelpCompany OverviewWe are a French multinational BPO company making business more human for the world's most exciting brands. Our diverse team of game-changers from over 140 locations in 60 countries is dedicated to providing exceptional customer experiences.Salary and BenefitsAs an Insurance Policy Support Specialist, you can expect a strong...


  • Lisboa, Lisboa, Portugal Minacs Tempo inteiro

    As a valued member of our team at Minacs, you will be working in a dynamic and fast-paced environment providing top-notch customer service to clients. Your primary responsibility will be to support clients with their insurance policies, ensuring that they have a seamless experience with our company.With a competitive salary range of €40,000 - €60,000 per...


  • Lisboa, Lisboa, Portugal Gigroup Tempo inteiro

    Gigroup is seeking a highly skilled Insurance Claims Coordinator to join our team in Lisbon, Portugal. As an Insurance Claims Coordinator, you will play a vital role in evaluating and managing customer claims, liaising with insurance companies, clients, and service providers via telephone and email. Your primary responsibility will be to coordinate the...


  • Lisboa, Lisboa, Portugal Gigroup Tempo inteiro

    About GigroupGigroup is a company that provides personal insurance solutions. We are looking for an experienced professional to join our team as an Insurance Support Administrative Coordinator.Salary and BenefitsThe estimated annual salary for this role is between €45,000 to €60,000 depending on experience, plus additional benefits including meal...


  • Lisboa, Lisboa, Portugal Willis Towers Watson Tempo inteiro

    About Our OrganizationWillis Towers Watson is an award-winning consultancy that empowers clients to turn risk into growth.We have a rich history in insurance dating back to 1828, with milestones like the Titanic ship and The Moon Buggy. Our Regional Delivery Hub in Lisbon is home to a talented team of professionals who deliver operational excellence through...


  • Lisboa, Lisboa, Portugal Buscojobs Portugal Tempo inteiro

    Are you looking for a career that powers the future? We're a global technology and services leader, partnering with well-known brands to drive innovation. Our award-winning culture values employee growth, diversity, and inclusivity.About the RoleIn this Customer Service Representative position in Lisbon, Portugal, you'll play a key role in ensuring...


  • Lisboa, Lisboa, Portugal Blu Selection Tempo inteiro

    Company Overview">Blu Selection is an international customer experience solution provider with over 75,000 employees in more than 50 countries. Founded by two French entrepreneurs in 2000, the company has grown to become a leading global brand.">About the Role">We are seeking a highly motivated and experienced Insurance Meeting Coordinator to join our team...


  • Lisboa, Lisboa, Portugal Phiture Tempo inteiro

    Syensqo, a leading science company, is seeking a highly skilled Logistics Supply Chain Coordinator to join their team in Lisbon. As a key member of the logistics team, you will play a vital role in ensuring the timely delivery of products to our customers.With over 160 years of history, Syensqo has established itself as a trusted partner in the chemical...


  • Lisboa, Lisboa, Portugal Hiscox Tempo inteiro

    Job SummaryThis role involves managing financial transactions, maintaining accurate records, and ensuring timely payments. As a Financial Transaction Coordinator, you will play a vital part in the success of our organization.About HiscoxHiscox is an international insurer specializing in luxury goods and property insurance. With offices across Europe, we...

  • Insurance Data Coordinator

    4 semanas atrás


    Lisboa, Lisboa, Portugal Willis Towers Watson Tempo inteiro

    About UsWTW is a leading advisory, broking and solutions company that helps clients worldwide transform risk into opportunities for growth.Our history dates back to 1828, with milestones like the Titanic ship in 1912 and the Moon Buggy in 1971. Today, we have a global team of experts who deliver operational excellence through innovation and streamlined...


  • Lisboa, Lisboa, Portugal Unit4 Tempo inteiro

    Company OverviewAt Unit4, we're at the forefront of the cloud ERP software space. Our team is expanding, and we're seeking an experienced Project Manager. As a fast-paced, high-growth company, we deliver enterprise software for a great people experience, offering our employees numerous benefits and development opportunities. Job Title: Strategic Project...


  • Lisboa, Lisboa, Portugal Talingual Ltd Tempo inteiro

    Job DescriptionThis is a unique opportunity to join Talingual Ltd. as a Dutch Insurance Agent in their multilingual hub in Lisbon. As a member of their international insurance team, you will work with leading insurance companies for the Dutch and Belgian market.Key Responsibilities:Handle incoming queries via phone and email regarding policy changes,...


  • Lisboa, Lisboa, Portugal Wtw Tempo inteiro

    About UsAt WTW, we're a leading consultancy with a legacy of innovation and resilience. Since 1828, we've been turning risk into opportunity for our clients. Our Lisbon Regional Delivery Hub is home to a dynamic team of 300+ professionals driving this legacy forward every day.Job DescriptionWe're seeking an experienced Senior Risk and Benefits Coordinator to...

  • Dutch Insurance Professional

    4 semanas atrás


    Lisboa, Lisboa, Portugal Buscojobs Portugal Tempo inteiro

    OverviewOur client is a global outsourcing partner operating in over 35 countries worldwide. This role is based at their multilingual hub in Lisbon, Portugal, where they are looking for fluent Dutch speakers to join their international insurance team.The RoleThis position involves working as a Dutch Insurance Agent for a leading Insurance company catering to...


  • Lisboa, Lisboa, Portugal Talingual Ltd Tempo inteiro

    Company Overview: Our client, a global outsourcing partner operating in over 35 countries worldwide, seeks fluent German speakers to join their international insurance team at their multilingual hub in Portugal.


  • Lisboa, Lisboa, Portugal Unit4 Nv Tempo inteiro

    Company Overview: Unit4 is a cloud leader in people-based ERP, empowering service organizations with innovative Enterprise and Business software solutions. Our mission is to deliver ERP that works for people.Job Title: Financial Services CoordinatorEstimated Salary: $60,000 - $80,000 per annumJob Description:We are seeking a highly skilled Financial Services...

  • Insurance Support Specialist

    4 semanas atrás


    Lisboa, Lisboa, Portugal Phiture Tempo inteiro

    **About Phiture**We're a global technology and services leader that powers the brands of the future.Role Overview:We're seeking a talented Insurance Support Specialist to join our team in Lisbon, Portugal. As an Insurance Support Specialist, you will be responsible for providing exceptional customer service support and resolution of routine problems...