Customer Service Professional with Insurance Policy Expertise
1 semana atrás
Are you looking for a career that powers the future? We're a global technology and services leader, partnering with well-known brands to drive innovation. Our award-winning culture values employee growth, diversity, and inclusivity.
About the RoleIn this Customer Service Representative position in Lisbon, Portugal, you'll play a key role in ensuring operational excellence across all operations. Your primary goal will be to meet performance targets while delivering exceptional customer experiences.
You'll work closely with clients to resolve queries related to their insurance policies, providing timely and accurate responses via phone or chat. Additionally, you'll process requests through our client policy administration system, updating payment details and managing policy changes. You'll also handle claims and cancellations, maintaining high-quality documentation throughout the process.
Requirements- A strong command of Romanian (C2) and fluent English (B2)
- Prior customer service experience (an asset)
- Excellent verbal and written communication skills, with a formal and diplomatic approach
- Proactivity, self-motivation, and teamwork are essential
We provide a competitive salary of €24,500 per annum, accompanied by a performance bonus structure. Our full-time contract offers indefinite employment, with opportunities for career growth and professional development. Enjoy a central location in Lisbon, with regular working hours and comprehensive training on our company and project. Don't miss out on our Bring-a-Friend referral program, which rewards successful referrals with generous bonuses
Why Choose Us?We value work-life balance, offering flexible benefits to support your unique lifestyle. As an equal-opportunity employer, we celebrate diversity and promote a harassment-free environment. Join a dynamic team that prioritizes employee well-being, offering regular feedback, and continuous learning opportunities.
-
Insurance Customer Service Expert
Há 1 mês
Lisboa, Lisboa, Portugal U Trust Insurance Agency Llc Tempo inteiroAbout Us:At U Trust Insurance Agency LLC, we strive to provide exceptional insurance solutions and support to our valued clients. Our commitment to excellence and customer satisfaction has earned us a reputation as a leading trucking insurance agency.Job Overview:We are seeking a skilled Insurance Client Support Specialist to join our team. As a key member...
-
Insurance Policy Coordinator
3 semanas atrás
Lisboa, Lisboa, Portugal Phiture Tempo inteiroAbout PhiturePhiture is an international insurer specializing in luxury goods & property, and high-end professional insurance. As experts in risk, we empower people and businesses to realize their ambitions. With offices in 9 European countries, we foster an inclusive culture that encourages collaboration, offering exciting opportunities for personal and...
-
Insurance Policy Coordinator
1 semana atrás
Lisboa, Lisboa, Portugal Phiture Tempo inteiro**About Us**: Phiture, an international insurer specialized in luxury goods and property insurance, is seeking an Insurance Policy Coordinator to join our team. Our company values diversity and collaboration, offering exciting opportunities for personal and professional growth. We prioritize a healthy work-life balance, providing a 35-hour workweek and...
-
Insurance Policy Support Specialist
2 semanas atrás
Lisboa, Lisboa, Portugal Minacs Tempo inteiroAs a valued member of our team at Minacs, you will be working in a dynamic and fast-paced environment providing top-notch customer service to clients. Your primary responsibility will be to support clients with their insurance policies, ensuring that they have a seamless experience with our company.With a competitive salary range of €40,000 - €60,000 per...
-
Insurance Customer Service Professional
2 semanas atrás
Lisboa, Lisboa, Portugal Phiture Tempo inteiro**Company Overview:**We are a global technology and services leader that powers the brands of the future, helping well-known companies improve their businesses with technology and integrated solutions in over 70 countries. We're proud to be recognized with awards such as 'World's Best Workplaces,' 'Best Companies for Career Growth,' and 'Best Company...
-
Customer Service Professional for Tourism Insurance
3 semanas atrás
Lisboa, Lisboa, Portugal Buscojobs Portugal Tempo inteiroCompany Overview: We're a global technology and services leader that powers the brands of the future. Our company helps well-known brands improve their businesses with technology and integrated solutions, in over 70 countries.Salary: The estimated salary for this role is €35,000 - €45,000 per year, based on location and experience.Job Description: As a...
-
Lisboa, Lisboa, Portugal Minacs Tempo inteiro**Company Overview**We are a global technology and services leader, powering the brands of the future. Our expertise lies in improving businesses with technology and integrated solutions, serving over 70 countries. We're proud to be recognized for our commitment to innovation and employee satisfaction. **Job Summary**We're seeking an experienced Insurance...
-
Lisboa, Lisboa, Portugal Konecta Portugal Tempo inteiroAbout Konecta PortugalAs a leading BPO and Contact Center company, we specialize in delivering exceptional omnichannel customer management services. Our commitment to innovation and the development of dynamic, multicultural teams enables us to enhance our clients' Customer Experience.We take pride in investing in team training with brands to assist them in...
-
Lisboa, Lisboa, Portugal Hiscox Tempo inteiroCompany Overview:Hiscox is an international insurer specializing in luxury goods and property, as well as high-end professional insurance. As experts in risk, we empower individuals and businesses to pursue their ambitions with confidence.With offices in nine European countries, our diverse team fosters an inclusive culture that encourages collaboration and...
-
Insurance Policy Support Specialist for a Multinational Company
3 semanas atrás
Lisboa, Lisboa, Portugal Buscojobs Portugal Tempo inteiroAbout WebhelpCompany OverviewWe are a French multinational BPO company making business more human for the world's most exciting brands. Our diverse team of game-changers from over 140 locations in 60 countries is dedicated to providing exceptional customer experiences.Salary and BenefitsAs an Insurance Policy Support Specialist, you can expect a strong...
-
Customer Experience Manager with Polish Language Expertise
4 semanas atrás
Lisboa, Lisboa, Portugal Job Squad Tempo inteiroJob Title: Customer Experience Manager with Polish Language ExpertiseCompany OverviewAt Job Squad, we are a multi-lingual recruitment company based in Copenhagen, Denmark, and Sliema, Malta. Our company culture emphasizes providing exceptional customer support to our clients.Estimated Salary RangeThe estimated annual salary for this position is between...
-
Lisboa, Lisboa, Portugal Blu Selection Tempo inteiroAre you looking for a challenging role that combines customer service and social media expertise? Blu Selection, an international recruitment company, is seeking a motivated individual to join their team as a Customer Service Agent.The successful candidate will be responsible for providing top-notch customer service via social media, supporting customers...
-
Lisboa, Lisboa, Portugal Astrea Recruitment Tempo inteiroAstrea Recruitment is a renowned recruitment agency committed to transforming job seeking into an inspiring path of change and support. With over 17 years of experience, we have established ourselves as a leader in the recruitment field.We are currently seeking a highly communicative and organized Customer Service Specialist with expertise in the German...
-
Customer Solutions Expertise Professional
3 semanas atrás
Lisboa, Lisboa, Portugal Blu Selection Tempo inteiroEstablished in 2010, Blu Selection has empowered sales and marketing teams worldwide with user-friendly tools. With a presence in over 179 countries, their cloud-based software is trusted by more than 100,000 companies across Europe and the US.The company seeks a Customer Solutions Specialist to join its Lisbon office, providing top-notch support to...
-
Lisboa, Lisboa, Portugal Boardroom Appointments Tempo inteiroAbout Boardroom AppointmentsBoardroom Appointments is a leading global specialist in Recruitment, Contract Staffing, Project Staffing, Temporary Employment Solutions, Training, HR Consultancy and Expatriate Mobility.Salary and BenefitsWe offer an attractive salary package, including a competitive annual salary of around €45,000 to €60,000 depending on...
-
Global Customer Support Specialist With German Expertise
2 semanas atrás
Lisboa, Lisboa, Portugal Colt Technology Services Tempo inteiroColt Technology Services is a leading provider of network, voice and data centre services to businesses worldwide. Our innovative solutions empower companies to focus on their core goals, rather than managing underlying infrastructure.**Job Title:** Global Customer Support Specialist With German Expertise**Salary Range:** £45,000 - £60,000 per...
-
Administrative Services Coordinator for Insurance Professionals
4 semanas atrás
Lisboa, Lisboa, Portugal Hiscox Tempo inteiroAbout the Role: We are seeking an experienced Administrative Services Coordinator to join our team in Lisbon, Portugal. The successful candidate will be responsible for providing high-quality administrative support to underwriters, brokers, and end clients.Job Description: The Administrative Services Coordinator will handle various tasks related to the...
-
Dutch Insurance Professional
2 semanas atrás
Lisboa, Lisboa, Portugal Buscojobs Portugal Tempo inteiroOverviewOur client is a global outsourcing partner operating in over 35 countries worldwide. This role is based at their multilingual hub in Lisbon, Portugal, where they are looking for fluent Dutch speakers to join their international insurance team.The RoleThis position involves working as a Dutch Insurance Agent for a leading Insurance company catering to...
-
Senior Insurance Professional
2 semanas atrás
Lisboa, Lisboa, Portugal Talingual Ltd Tempo inteiroJob DescriptionThis is a unique opportunity to join Talingual Ltd. as a Dutch Insurance Agent in their multilingual hub in Lisbon. As a member of their international insurance team, you will work with leading insurance companies for the Dutch and Belgian market.Key Responsibilities:Handle incoming queries via phone and email regarding policy changes,...
-
Lisboa, Lisboa, Portugal Smart-Recruitments Tempo inteiroJob OverviewWe are seeking a skilled Customer Service Representative to join our team in Lisbon. As a Native Spanish speaker with strong communication skills, you will be responsible for providing exceptional customer experiences via phone, chat, and email.About the RoleThis is an exciting opportunity to work with top global brands, leveraging your language...