Tech Support Specialist for Multinational Company in Greece

Há 6 dias


Lisboa, Lisboa, Portugal Headhunt International Tempo inteiro

Are you an experienced customer service professional looking for a new challenge? We are seeking a Tech Support Specialist to join our team at a leading multinational company based in Athens, Greece.

We offer a competitive monthly salary of 3,500 euros, plus 2 extra salaries per year. Our comprehensive benefits package includes health care coverage, discounts on consumer products and services, full training by certified instructors, and opportunities for professional growth and development.

The ideal candidate will have fluent Italian language skills, excellent communication and sales experience with consumer products and services. Technical research and troubleshooting skills are essential, as well as the ability to work effectively in a fast-paced environment. An empathetic and positive attitude is a must.

As a Tech Support Specialist, you will be responsible for identifying customers' needs and delivering appropriate solutions, including sales. You will guide customers facing issues related to billing inquiries, handle transactions, and provide resolution to inquiries in a timely manner. Additionally, you will assist customers with account issues, troubleshoot or escalate technical issues, and follow standard diagnostic procedures.

Our company provides complete support to help you ease your relocation to Greece, including flight tickets expenses, hotel accommodation, and support with the house searching process. We foster diversity and offer equal opportunities to all, regardless of gender, ethnicity, religion, culture, or age.

This is a great opportunity to advance your career and work for a multinational company, developing strong experience and skills while representing one of the biggest brands worldwide. The required qualification is EU citizenship or permission to work in Greece.



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