Customer Service Representative with German Expertise
2 semanas atrás
We are seeking a highly skilled Customer Service Representative to join our team at Cross Border Talents.
The ideal candidate will have a strong background in customer service, preferably in contact centers or sales, and be fluent in German (C2 level). Previous experience in tourism or travel-related industries is an asset.
As a Customer Service Representative, you will provide high-quality support to customers via phone, email, and chat, ensuring their satisfaction and resolving any issues that may arise. Your duties will also include processing bookings and sales, troubleshooting, and maintaining attention to detail while managing multiple tasks efficiently.
The successful candidate will have excellent verbal and written communication skills in German, as well as digital literacy and problem-solving abilities. Multitasking and a keen eye for detail are essential for this role.
In addition to your technical skills, we require a valid EU member state passport, residence permit for Portugal, or certificate of temporary protection for refugees.
This is a full-time position, Monday to Friday from 08:00h to 18:00h, with two rotating days off per week. Occasionally, you may be required to work until 19:00h.
We offer a competitive salary of approximately €25,000 per year, depending on your experience and qualifications. This is a great opportunity to develop your career in customer service and expand your professional network.
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