Czech Language Specialist for E-commerce Project

Há 1 mês


Lisboa, Lisboa, Portugal Sitel Tempo inteiro

Job Title: Czech Language Specialist for E-commerce Project


About the Company: Our client is a leading online marketplace operated in multiple countries, offering discounted goods mainly shipped from China.


Job Description: As a data annotation specialist, your key responsibilities will include reviewing and annotating data based on provided guidelines and criteria, ensuring accuracy and consistency in labeling and annotation, identifying discrepancies or ambiguities, collaborating with team members to maintain high-quality datasets, adhering to project deadlines and quality standards, and providing feedback on annotation guidelines.


Responsibilities:



  • Review and annotate data based on provided guidelines and criteria.
  • Ensure accuracy and consistency in labeling and annotation.
  • Identify and resolve discrepancies or ambiguities in annotations.
  • Collaborate with team members to maintain high-quality annotated datasets.
  • Adhere to project deadlines and quality standards.
  • Provide feedback on annotation guidelines and suggest improvements.
  • Maintain confidentiality and security of sensitive data.
  • Analyze customer feedback to identify areas for improvement and make recommendations.

Requirements:



  • Native or proficient level of Czech (C2).
  • Intermediate level of English (at least B2).
  • Excellent communication skills in supported languages.
  • Knowledge of measuring and improving customer satisfaction and loyalty.
  • Motivated and enthusiastic personality.
  • Self-organized planning and prioritization skills.
  • Dependable and able to perform duties with minimum supervision.
  • Ability to interact positively with peers and supervisors.
  • Patience, empathy, and stress management skills.
  • Technical aptitude and ability to learn new technology quickly.
  • Familiarity with ticketing systems.
  • Experience with policy work or help resource project management.
  • Able to follow guidelines and instructions.
  • Ability to think outside the box.
  • Must hold EU citizenship or valid work permit for Portugal.
  • Local candidate or willing to relocate to Portugal (work on site - Lisbon or Porto).

Salary: The estimated salary for this position is around €35,000-€45,000 per annum, depending on experience and qualifications.



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