Campervan Service Representative

Há 1 mês


Faro, Portugal Indie Campers Tempo inteiro

About Indie Campers
Indie Campers is a leading campervan marketplace that aims to make road trips accessible to everyone. Our digital approach and customer-centric orientation have enabled us to develop a strong booking experience and offer high-quality road trips at affordable prices.
We have welcomed over 300,000 travelers from 169 countries, with over one million nights rented through our platform. Our services include short-term RV rentals, long-term campervan subscriptions, and the option to buy one of our vehicles for sale.
As a fast-growing and innovative company, we are looking for talented individuals to join our team and contribute to our mission.

The Role
We are seeking a travel enthusiast with a passion for guest service to join our team in Almancil - Faro. As a Campervan Service Representative, you will be the face of our company, reporting directly to the Branch's Operations Manager. Your primary goal will be to ensure an outstanding level of customer service, maintain our fleet of campervans in top condition, and take ownership of all issues that need to be managed to guarantee the smooth operation of the depot.

Key Responsibilities
Handling incoming reservations and welcoming guests
Preparing and cleaning our campervans
Maintaining our campervans in top condition and monitoring maintenance and repairing needs
Registering guests, monitoring stock, and processing payments
Handling complaints and troubleshooting emergencies

Requirements
Travel enthusiast with an aptitude for direct contact with customers
Experience in Tourism, Hospitality, Retail, or Rent-a-car is desirable
Fluency in English and Portuguese (mandatory)
Eligibility to work in Portugal, a valid driver's license, and confidence in driving a campervan (mandatory)
Availability to work Part-Time (20 to 25 hours per week) during the week and on weekends and public holidays
A responsible person who takes their work seriously and can be relied upon
Well-organized and good at solving problems

Indie Commitment
As a member of our team, you will have the opportunity to make a difference, develop your career, and enjoy a range of benefits, including continuous training and coaching, a compensation package with Performance and Referral Bonuses, and free Road Trips to experience Indie firsthand.



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