Italian Speaking Customer Support Expert

Há 2 dias


Lisboa, Lisboa, Portugal Phiture Tempo inteiro

Overview: At Phiture, we're a global technology and services leader that powers the brands of the future. We help well-known brands improve their businesses with technology and integrated solutions in over 70 countries.

\r

We're proud to be recognized with awards such as "World's Best Workplaces," "Best Companies for Career Growth," and "Best Company Culture," year after year. If you're looking to grow and be inspired, this role is an exciting opportunity to ensure high targets regarding quality, efficiency & customer journey improvement across all operations.

\r

About the Role: As an Italian Speaking Customer Support Expert, you will respond to inbound customer requests, documenting relevant case information. You'll assure excellent customer satisfaction by assisting users with Pre-Sales, General Inquiries, and technical support issues via multiple channels. Your goal will be to collaborate with other technicians to resolve or properly close help tickets.

\r

Your Qualifications: To succeed in this role, you must have a high level of Italian (written and oral) and fluent in English (B2). You should possess excellent writing and verbal communication skills to simplify technical language for non-technical users. Additionally, you should demonstrate patience when communicating and solving issues, keep up with the latest IT and tech-related trends, and be proactive, self-motivated, and a great team player.

\r

What We Offer: This full-time role comes with competitive salary (~€28,000 - €35,000 per year), indefinite contracts (negotiable depending on your experience and our client's needs), and opportunities for career growth and personal development through free learning and leadership development programs.

\r

We are an equal-opportunity employer committed to equal employment opportunities for all candidates and a work environment free from discrimination and harassment. Eligibility to work: Only applicants who are legally authorized to work in Portugal will be considered for this position.



  • Lisboa, Lisboa, Portugal Expert Gmbh Tempo inteiro

    Expert Gmbh is seeking an Italian-speaking customer service expert to join their team in Lisbon, Portugal. The primary responsibility of this role will be to provide exceptional customer support via phone and email.Responsibilities:- Respond promptly and professionally to customer inquiries and issues via phone and email- Provide accurate and detailed...


  • Lisboa, Lisboa, Portugal Expert Gmbh Tempo inteiro

    Company Overview: Expert Gmbh partners with a leading BPO/outsourcing company to hire Italian Customer Service Experts in Lisbon. The Role:We are seeking an experienced Italian-speaking Customer Service Expert to join our team. As a key member, you will be responsible for providing exceptional customer service via phone and email while ensuring accurate...


  • Lisboa, Lisboa, Portugal Cross Border Talents Tempo inteiro

    Job Title: Italian-Speaking Technical Customer Support AssociateAbout the Role: We are seeking a highly skilled Italian-speaking customer support professional to join our team as a Technical Italian Customer Support Associate. This role will provide an opportunity to work with a leading tech company, enhancing the customer experience by delivering prompt,...


  • Lisboa, Lisboa, Portugal Savior Artigos Texteis Lda Tempo inteiro

    About the RoleSavior Artigos Texteis Lda is seeking a highly skilled Customer Support Expert to join our team in Lisbon, Portugal. This is a full-time, on-site position that requires native-level proficiency in Italian (written and spoken) and strong communication skills.Job DescriptionWe are looking for an individual who can provide timely and effective...


  • Lisboa, Lisboa, Portugal Expert Gmbh Tempo inteiro

    Job SummaryWe are seeking a highly skilled Italian Language Support Specialist to join our team at Expert GmbH. This is an excellent opportunity for someone who is fluent in Italian and English, with a passion for delivering exceptional customer service.About the RoleThis role involves providing timely and professional support to customers via phone and...


  • Lisboa, Lisboa, Portugal Customer Labs Tempo inteiro

    At Customer Labs, we are looking for an Italian-speaking Customer Service Representative to join our team. This is a fantastic opportunity to work with a leading BPO player in the industry and contribute to their pursuit of excellence in customer service.About the RoleThis role involves handling customer inquiries related to product features, technical...


  • Lisboa, Lisboa, Portugal Customer Labs Tempo inteiro

    Job DescriptionWe are seeking a motivated and detail-oriented Italian Language Customer Service Expert to join our team at Customer Labs. As a Customer Support Specialist, you will play a vital role in providing top-notch service to our clients by handling customer inquiries related to product features, technical issues, and other questions through various...


  • Lisboa, Lisboa, Portugal Expert Gmbh Tempo inteiro

    Expert Gmbh is partnering with a leading BPO/outsourcing company to hire an Italian-speaking Customer Service Expert to join their team in Lisbon. Primary Responsibilities:• Respond promptly and professionally to customer inquiries and issues via phone and email.• Provide accurate and detailed information about drone products, features, and...


  • Lisboa, Lisboa, Portugal Cross Border Talents Tempo inteiro

    About Cross Border Talents:We are a leading global company specializing in providing exceptional customer support services. Our dynamic team is seeking Italian-speaking Customer Support Advisors to join us in Lisbon, Portugal.**Job Overview:**We are looking for a skilled Customer Support Advisor to provide outstanding service to our Italian-speaking clients...


  • Lisboa, Lisboa, Portugal Best Hire Tempo inteiro

    Company Overview: Best Hire is a leading global company in the customer support industry, dedicated to providing exceptional service to our clients. We are currently looking for Italian-speaking Customer Support Specialists to join our team and help us deliver outstanding support to our Italian-speaking customers.Location: Lisbon, Portugal - A vibrant and...


  • Lisboa, Lisboa, Portugal Cross Border Talents Tempo inteiro

    About Cross Border Talents: A leading global company specializing in exceptional customer support services seeks Italian-speaking professionals to join their dynamic team. Location: Lisbon, Portugal.Type: Full-timeSalary: Competitive salary and performance-based bonuses of approximately €25,000 per year, reflecting the average income in Lisbon, Portugal,...


  • Lisboa, Lisboa, Portugal Cross Border Talents Tempo inteiro

    About Cross Border Talents:We are a leading global company specializing in providing exceptional customer support services. Our mission is to deliver outstanding experiences to Italian-speaking clients worldwide.**Job Overview:**As an Italian Customer Support Advisor, you will be responsible for providing top-notch support via phone, email, and chat. Your...


  • Lisboa, Lisboa, Portugal Recooty Tempo inteiro

    Customer Service Role OverviewWe are seeking a highly skilled Italian speaking customer service representative to join our multicultural team at Recooty in Lisbon, Portugal.Key Responsibilities:Communicate with Italian speaking customers via phone and emailRespond to customer inquiries and provide guidance and supportRequirements:Fluent in ItalianWilling to...


  • Lisboa, Lisboa, Portugal Cross Border Talents Tempo inteiro

    We are seeking a highly motivated and fluent Italian speaking customer service representative to join our team in Lisbon. As an essential part of our customer support team, you will play a key role in ensuring the satisfaction of our Italian-speaking clients.About UsLocated at the heart of Lisbon's booming e-commerce industry, we are a leader in creating...


  • Lisboa, Lisboa, Portugal Cross Border Talents Tempo inteiro

    About the RoleWe are seeking a talented Italian-speaking customer support representative to join our team in Lisbon, Portugal. As an Italian Customer Support Advisor, you will play a crucial role in providing exceptional support services to our clients.Key ResponsibilitiesProvide outstanding customer support to Italian-speaking clients via phone, email, and...


  • Lisboa, Lisboa, Portugal Rita'S Italian Ice Tempo inteiro

    About the RoleWe are seeking a highly motivated Senior Italian-speaking Business Development Executive to join our team in Lisbon. As a key member of our sales team, you will be responsible for identifying and pursuing new business opportunities with Italian-speaking clients.Key ResponsibilitiesDevelop and execute outbound sales strategies to engage...


  • Lisboa, Lisboa, Portugal Cross Border Talents Tempo inteiro

    International Customer Service Specialist - Italian Language ExpertWe are seeking a highly skilled International Customer Service Specialist with expertise in the Italian language to join our team in Lisbon. As a specialist, you will play a crucial role in providing exceptional customer support to Italian-speaking clients via various communication...


  • Lisboa, Lisboa, Portugal Cross Border Talents Tempo inteiro

    About the Job Opportunity:Are you looking for a career move in customer support? Do you have strong communication skills and native fluency in Italian?We are currently seeking an Italian-speaking Customer Support Advisor to join our dynamic team in Lisbon, Portugal. This is an exciting opportunity to work in an international environment with excellent growth...


  • Lisboa, Lisboa, Portugal Cross Border Talents Tempo inteiro

    Customer Service Representative OpportunityWe are seeking a highly motivated and customer-focused Italian-speaking Customer Service Representative to join our team at Cross Border Talents. As a Customer Service Representative, you will be responsible for providing exceptional customer support to Italian-speaking users of our platform.Main...


  • Lisboa, Lisboa, Portugal Talent Trail Tempo inteiro

    Job DescriptionTalent Trail is seeking a skilled Customer Support Specialist to provide exceptional service to our clients across various professional domains. The ideal candidate will possess fluency in Italian and a strong understanding of customer needs.Company OverviewOur client, a leading outsourcing company, aims to create inclusive and differentiated...