Beauty Customer Service Representative French

Há 7 dias


Beja, Portugal Cross Border Talents Tempo inteiro
Customer Service Representative - French

We are currently seeking a highly motivated and skilled Customer Service Representative who speaks French to join our team.

About the Role:

As a Customer Service Representative, you will be responsible for providing exceptional customer service to our clients through various communication channels.

Main Responsibilities:

  • Respond to customer inquiries and resolve any issues in a timely and professional manner.
  • Manage after-sales inquiries, including handling online orders, processing refunds, and resolving issues.
  • Address customer complaints and escalate cases when needed.
  • Provide expert advice on cosmetics and engage in upselling and cross-selling to enhance customer satisfaction and boost loyalty.

Requirements:

  • C2-level French (spoken and written)
  • B2-level English
  • Experience is not required (but is preferred)
  • Must already reside in Portugal (between Coimbra and Algarve)
  • EU citizenship or a residence permit for Portugal

Why Work With Us:

  • Join a leading beauty brand and grow your career in customer service.
  • Enjoy the flexibility of a fully remote role, allowing you to work from home.
  • Gain experience in customer service while working with a supportive and dynamic team.
  • Be part of a fast-paced environment where your efforts make a real difference.


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