German-Speaking Customer Service Representative Wanted In Athens

3 semanas atrás


Beja, Portugal City Job Offers Tempo inteiro

About City Job Offers
We are a leading provider of job opportunities in Athens, Greece. Our company is committed to helping individuals find their dream jobs and advance their careers.

Job Title: German-Speaking Customer Service Representative
We are seeking a highly skilled and fluent German-speaking customer service representative to join our team in Athens. As a customer service representative, you will be responsible for providing exceptional customer service to our clients, resolving issues, and ensuring customer satisfaction.

About the Company
City Job Offers is a global leader in secure payments and trusted transactions. We are at the forefront of the digital change that is shaping new ways of paying, living, doing business, and building relationships that pass on trust along the entire payments value chain, enabling sustainable economic growth.

Your Profile
To be successful in this role, you will need to have:

  • German proficiency mandatory and fluent English (B2)
  • Strong focus on customer needs
  • Able to balance a customer-oriented and a results-driven approach
  • Strong communication, problem-solving, and active listening skills
  • Ability to multitask, prioritize, and thrive in a fast-paced and target-driven environment

Your Responsibilities
As a customer service representative, your responsibilities will include:

  • Identify customers' needs to diagnose and resolve problems
  • Solve customer queries and concerns regarding the company's products as well as deliveries, returns, refunds
  • Use a multichannel approach to speak with customers (voice, email, social media)
  • Cross and upsell additional products
  • Handle calls from customers who have ordered or bought product/s

Benefits
We offer a competitive salary, bonus, and extra incentives. You will also have the opportunity to grow inside the company and advance your career. Additionally, we offer a relocation package for candidates coming from abroad, including flight reimbursement, hotel/Airbnb, transportation, restaurant, car rental, food shopping ticket.

Relocation Package
Our relocation package includes:

  • Flight reimbursement
  • Hotel/Airbnb
  • Transportation
  • Restaurant
  • Car rental
  • Food shopping ticket

Apply Now
Apply now and begin a new life in Athens. Enjoy a wallet-friendly lifestyle while thriving in the buzzing tourism industry and multinational companies. Discover ancient ruins, breathtaking islands, and charming villages. Party the night away in Mykonos or relax with a leisurely stroll through picturesque streets. Experience the best of the Mediterranean with delicious cuisine and laid-back vibes.



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