French-Speaking Beauty Customer Service Representative
3 semanas atrás
Customer Service Role for Beauty Brand
Are you a French-speaking customer service professional looking for a new challenge?
We are seeking a skilled customer service representative to join our team and provide top-notch service for a renowned beauty brand.
Your Key Responsibilities:
Serve as the main point of contact for our customers, ensuring an exceptional service experience.
Manage after-sales inquiries, including handling online orders, processing refunds, and resolving issues.
Address customer complaints and escalate cases when needed.
Respond to product-related inquiries and offer expert advice on cosmetics.
Engage in upselling and cross-selling to enhance customer satisfaction and boost loyalty.
Requirements:
C2-level French (spoken and written)
B2-level English
Must already reside in Portugal (between Coimbra and Algarve)
EU citizenship or a residence permit for Portugal
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