Highly Skilled French Customer Service Specialist

3 semanas atrás


Porto, Porto, Portugal Cross Border Talents Tempo inteiro
Customer Service Representative Position

We are seeking a highly skilled and enthusiastic Customer Service Representative to join our team in Porto. As a key member of our customer care team, you will play a vital role in delivering exceptional customer experiences and contributing to the success of our company.

Job Description:

  • You will be responsible for managing incoming calls, providing customers with accurate information, and resolving their issues with a friendly and professional attitude.
  • Your primary focus will be on offering tailored solutions to address various customer concerns, ensuring that each interaction is handled with care and precision.
  • In addition, you will contribute to a positive team atmosphere by embracing our company culture and working closely with your colleagues.

Requirements:

  • Linguistic Proficiency: Native French speaker or possess a C2 level of fluency.
  • Experience: No prior experience required; we value enthusiasm, a customer-first mindset, and the willingness to learn.
  • Eligibility: Candidates must hold a valid EU ID or residence card.

Work Details:

  • Location: Our office in Porto.
  • Schedule: Rotating shifts from Monday to Saturday, with working hours between 7 am and 7 pm.

Why Work With Us?

This role offers the chance to work for a renowned telecommunications company that prioritizes customer satisfaction. You'll benefit from comprehensive training, enjoy a supportive work environment, and have opportunities for career progression.

The estimated salary for this position is approximately €24,000 - €28,000 per year, depending on your qualifications and experience.



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