Senior French Customer Experience Specialist
4 semanas atrás
We're seeking a skilled and fluent French speaker to join our team as a Senior French Customer Experience Specialist in Porto. This is an exciting opportunity for individuals who are passionate about delivering exceptional customer service and thrive in fast-paced environments.
**Role Overview:**
In this role, you will be the primary point of contact for customers, addressing their needs across various areas such as subscriptions, billing, and technical issues. Your goal will be to ensure that every customer interaction is smooth, positive, and leaves them with a solution.
**Key Responsibilities:
- Customer Interaction: Provide clear and efficient support to customers via phone, addressing a range of topics.
- Problem Resolution: Identify and solve complex issues related to subscriptions, billing, and technical challenges, delivering personalized and effective solutions.
- Cultural Fit: Embrace and promote our company values, contributing to a positive and collaborative team environment.
**Requirements:**
- Language Skills: Native-level French or C2 proficiency is required.
- Experience: No prior experience is needed; we're looking for individuals who are eager to learn and deliver outstanding customer service.
- Legal Requirements: Must possess a valid EU ID or residence card.
**What We Offer:**
- Comprehensive Training: Receive comprehensive training to develop your skills and expertise.
- Benefits: Enjoy a range of benefits, including competitive salary, flexible working hours, and opportunities for growth.
- Supportive Environment: Join a supportive and forward-thinking environment that fosters collaboration and innovation.
**Estimated Salary:** €25,000 - €35,000 per annum, depending on experience.
This position requires on-site presence in Porto, with rotating shifts from Monday to Saturday, between 7 am and 7 pm. We're seeking candidates who can start immediately.
-
Senior Customer Experience Specialist
1 dia atrás
Porto, Porto, Portugal Cross Border Talents Tempo inteiroImprove customer satisfaction and build long-lasting relationships with French-speaking clients in our Porto office.We are looking for an experienced professional to join our team as a Senior Customer Experience Specialist. In this role, you will be responsible for providing exceptional customer service and support to our clients through various...
-
Customer Experience Representative
Há 6 dias
Porto, Porto, Portugal Cross Border Talents Tempo inteiroImprove customer experiences with Bouygues Telecom in Porto, Portugal. We're looking for vibrant, enthusiastic French speakers to join our fantastic customer service team.About the RoleBe the Voice: Answer incoming calls from our amazing customers, guiding them through their questions about subscriptions, billing, and technical troubleshooting.Create Smiles:...
-
Experience Customer Support Specialist in Porto, Portugal
3 semanas atrás
Porto, Porto, Portugal Cross Border Talents Tempo inteiroCompany Overview">Cross Border Talents is a dynamic company that empowers customers with exceptional support. We are seeking passionate French-speaking Customer Support Specialists to join our vibrant team in Porto.
-
Senior Brand Marketing Specialist
Há 1 mês
Porto, Porto, Portugal Vagas - Pt - Senior Tempo inteiroJob OverviewWe are seeking a skilled Senior Brand Marketing Specialist to join our team at Vagas - Pt. The ideal candidate will have extensive experience in brand management, marketing strategy, and team leadership.About UsVagas - Pt is a leading company in the industry, dedicated to delivering exceptional services and results. Our team is passionate about...
-
French Customer Support Specialist in Porto
4 semanas atrás
Porto, Porto, Portugal Cross Border Talents Tempo inteiroAbout the RoleAt Cross Border Talents, we are looking for a highly motivated and customer-focused individual to join our team as a French Customer Support Specialist. This is an excellent opportunity to develop your skills and contribute to the success of our company.Key Responsibilities:We are seeking a candidate with native-level fluency in French who can...
-
Senior Customer Experience Manager
4 semanas atrás
Porto, Porto, Portugal Buscojobs Portugal Tempo inteiroAbout the RoleWe are seeking a highly skilled Senior Customer Experience Manager to lead our customer service team in delivering exceptional experiences for our global customers.
-
Customer Service Specialist
4 semanas atrás
Porto, Porto, Portugal Buscojobs Portugal Tempo inteiroCompany OverviewBUSCOJOBS PORTUGAL is a leading provider of customer service solutions. We strive to deliver exceptional experiences for our clients and their customers.SalaryThe estimated salary for this position is €25,000 - €35,000 per annum, depending on experience and qualifications.Job DescriptionWe are seeking a highly skilled Customer Service...
-
Senior Data Science Specialist for Chronic Inflammatory Diseases
4 semanas atrás
Porto, Porto, Portugal Inria, The French National Research Institute For The Digital Sciences Tempo inteiroJob OverviewWe are seeking a highly skilled Senior Data Science Specialist to join our team at Inria, The French National Research Institute For The Digital Sciences.
-
Customer Experience Ambassador
3 semanas atrás
Porto, Porto, Portugal Ttec Tempo inteiroAbout TTECTTEC is a leading customer experience outsourcing provider that helps businesses deliver exceptional experiences to their customers. Since 1982, we've been passionate about making customers happy.Job Title: Automotive SpecialistWe're seeking an Automotive Specialist to join our team in Athens, Greece. As an Automotive Specialist, you will play a...
-
Cross Border Talents: Fluent French Customer Support Specialist
4 semanas atrás
Porto, Porto, Portugal Cross Border Talents Tempo inteiroAre you a fluent French speaker with a passion for delivering exceptional customer service? As a Cross Border Talents' representative, you'll play a vital role in providing top-notch assistance to our customers.About the Role:Customer Support SpecialistWe're seeking an enthusiastic individual to join our team in Porto. Your primary goal will be to offer...
-
Customer Experience Ambassador
Há 6 dias
Porto, Porto, Portugal Ttec Tempo inteiroCompany OverviewTtec is a pioneer in customer experience, dedicated to helping companies build engaging, profitable experiences powered by humanity and technology. Since 1982, we've been shaping the industry with our innovative approach.Salary and BenefitsWe offer a highly competitive salary of approximately $40,000 per year, along with a comprehensive...
-
Telecom Support Specialist
Há 12 horas
Porto, Porto, Portugal Best Hire Tempo inteiroOverviewAt Best Hire, we are seeking highly skilled and fluent French-speaking customer support specialists to join our dynamic team in Porto. This role offers an exceptional opportunity for individuals who are passionate about delivering top-notch service and resolving complex issues.About the RoleWe are looking for a talented individual with a strong...
-
Customer Experience Specialist
2 meses atrás
Porto, Porto, Portugal Carwow Tempo inteiroAbout UsCarwow Group is a pioneering company in the automotive industry, driven by a passion to provide the best car-buying and selling experience to our customers. As one of our teams, you will be part of a revolution that is changing the way people interact with cars.The RoleWe are seeking an experienced Customer Experience Specialist to join our Customer...
-
Senior Customer Support Specialist
4 semanas atrás
Porto, Porto, Portugal Buscojobs Portugal Tempo inteiro**Job Title:** Senior Customer Support SpecialistWe are currently looking for a highly skilled and motivated individual to join our multicultural team in Porto, Portugal. As a Senior Customer Support Specialist, you will be responsible for providing exceptional customer service to our clients.**About the Role:In this role, you will be the main point of...
-
Porto, Porto, Portugal Farfetch Group Tempo inteiroFARFETCH is a global leader in luxury fashion, driven by a passion for delivering exceptional customer experiences. With a strong commitment to operational excellence, we strive to create seamless and memorable interactions for our discerning clients worldwide.About FARFETCHOur mission is to empower creators, curators, and consumers through a platform that...
-
Porto, Porto, Portugal Finoa Gmbh Tempo inteiroShape Excellence with FinoaYour mission as a Customer Operations Specialist at Finoa involves driving excellence and continuously improving processes, documentations, and applications to deliver exceptional customer experiences. This role requires you to be the voice of the company, echoing our passion for crypto assets, custodianship, and trust.Detailed...
-
Porto, Porto, Portugal TeamViewer Tempo inteiroAbout the Role We are seeking a highly skilled Customer Support Specialist to join our team in Porto, Portugal. As a key member of our Customer Support Team, you will be responsible for delivering exceptional customer experiences and providing top-notch support to our clients across the EMEA region. The ideal candidate will have a strong background in...
-
Senior Director of Customer Experience
4 semanas atrás
Porto, Porto, Portugal Hexa People Tempo inteiroAbout the RoleWe are seeking a seasoned Senior Director of Customer Experience to join our team at Hexa People. In this key leadership position, you will play a crucial role in driving customer-centric initiatives, improving retention and expansion, and managing executive relationships with key customers.ResponsibilitiesDefine the strategic direction and...
-
Technical Support Specialist
Há 1 mês
Porto, Porto, Portugal Recruitment Direct Tempo inteiroWe are seeking a highly skilled Technical Support Specialist to join our team at Recruitment Direct. This is an exciting opportunity for someone with native-level or near-native level French language skills and experience working with MySQL.About the Role: As a Technical Support Specialist, you will provide top-notch technical support to our clients in the...
-
Porto, Porto, Portugal Buscojobs Portugal Tempo inteiroWe are seeking a highly skilled Multilingual Customer Service Specialist to join our team in Porto, Portugal.As a Multilingual Customer Service Specialist, you will be responsible for providing exceptional customer service to clients in French and English, responding to inquiries, resolving issues, and promoting the company's products and services.Our ideal...