Customer Experience Ambassador

1 dia atrás


Porto, Porto, Portugal Ttec Tempo inteiro

Company Overview

Ttec is a pioneer in customer experience, dedicated to helping companies build engaging, profitable experiences powered by humanity and technology. Since 1982, we've been shaping the industry with our innovative approach.

Salary and Benefits

We offer a highly competitive salary of approximately $40,000 per year, along with a comprehensive benefits package that includes 25 days annual leave, excellent premises for training and employee engagement activities, and a dynamic, family-friendly work environment.

Job Description

As an Automotive Specialist at Ttec, you'll be part of creating exceptional customer experiences while working on cutting-edge software. Your key responsibilities will include:

  • Successfully onboarding customers to client software using screen-sharing tools and providing engaging explanations of features.
  • Adapting your coaching style to meet individual customer requirements and preferred learning styles.
  • Becoming a subject matter expert in your field through comprehensive training and supporting colleagues in delivering outstanding customer experiences.

Required Skills and Qualifications

To excel in this role, you'll need:

  • Fluency in French and English.
  • A strong attention to detail.
  • Savvy technical skills and ability to work efficiently with software.
  • A self-sufficient and resilient attitude.
  • Confident and adaptable communication and coaching skills.

Benefits and Career Growth

At Ttec, you can expect:

  • Diverse and community-minded organization.
  • Career growth and opportunities for professional development.
  • An award-winning employment experience.

About Ttec

We're committed to making customers happy, and we believe that's all that matters. Join us in shaping the future of customer experience



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