Cross Border Talents: Fluent French Customer Support Specialist
Há 4 dias
Are you a fluent French speaker with a passion for delivering exceptional customer service? As a Cross Border Talents' representative, you'll play a vital role in providing top-notch assistance to our customers.
About the Role:Customer Support Specialist
We're seeking an enthusiastic individual to join our team in Porto. Your primary goal will be to offer personalized solutions that enhance the customer experience across various channels.
Key Responsibilities:
- Customer Assistance: Handle incoming calls from customers, offering guidance and support with a friendly and professional approach.
- Problem-Solving: Provide effective solutions tailored to each customer's needs, whether it's a subscription query, billing concern, or technical issue.
- Customer Experience: Embrace the company culture and work collaboratively with your colleagues to maintain a positive and supportive team environment.
What We're Looking For:
- Language Proficiency: Native or strong C2 level in French is essential.
- No Experience Needed: We value your communication skills and your drive to learn; no prior experience is required.
- Legal Requirements: Candidates must hold a valid EU ID or residence card.
Working Conditions:
- Location: This is an on-site position based in our Porto office.
- Schedule: You'll work on rotating shifts from Monday to Saturday, between 7 am and 7 pm.
- Estimated Salary: Approximately €25,000 - €30,000 per annum, depending on experience and qualifications.
Becoming Part of Our Team:
As a member of Cross Border Talents, you'll have access to comprehensive training, competitive benefits, and opportunities for career growth in a dynamic environment.
With your passion for customer service and fluency in French, we encourage you to apply and become part of our vibrant team.
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