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Dynamic Customer Support Specialist
2 meses atrás
We are seeking a skilled and fluent French speaker to join our customer support team in Porto, Portugal. As a Customer Support Specialist, you will be responsible for handling incoming customer calls with empathy and efficiency, providing clear and helpful advice.
Key Responsibilities:
- Customer Engagement: Resolve customer inquiries and issues related to subscriptions, billing, and technical matters.
- Problem-Solving: Offer personalized solutions to customers and ensure their satisfaction.
Requirements:
- Native-level or C2 proficiency in French is mandatory.
- No prior experience is necessary; we value a strong willingness to learn and excellent communication skills.
What We Offer:
- A competitive salary of 25,000 euros per year (gross), based on market standards in Porto, Portugal.
- A dynamic work environment with opportunities for career advancement.
- A comprehensive training program to enhance your skills and knowledge.
About Cross Border Talents:
We are a prestigious telecommunications company dedicated to delivering top-tier customer service. Our team is passionate about innovation and excellence, and we are committed to creating a positive and collaborative work environment.
